Courtesy Chevrolet Buick GMC Cadillac in Kingsport including address, phone, dealer reviews, directions, a map, inventory and more

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1220 E Stone Dr
Kingsport, TN 37660

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Reviews of Courtesy Chevrolet Buick GMC Cadillac

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible Service

Reviewed by Outback fan from Kingsport, TNFebruary 11, 2021

Took my outback in for an airbag recall. They tell me once I arrive they don't have the airbag and had to send someone all the way to Bristol to get it (add another hour to my time). Then once finished, they left a screw in my cup holder and I had to take it back! So much for a recall! The management in the service department is awful-save yourself and go elsewhere!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Buying Experience

Reviewed by MICHAEL AUSTIN from Gate City, VirginiaAugust 14, 2020

#1 dealership Will recommend Courtsey Chevrolet to any one looking to buy a vehicle whether new or used.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

2014 silverado

Reviewed by Jerry Coleman from Rogersville ,TennesseeOctober 10, 2017

my silverado is performing and looking great,any issues with the truck have been handled timely and professionally.I intend to continue having my service done at Courtesy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Jerry, we are so pleased you enjoyed your visit to Courtesy of Kingsport! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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