Chaparral Buick GMC

GMC and Buick New Car Dealership in Johnson City, TN

3514 Bristol Hwy
Johnson City, TN 37601

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Sales: 423-282-3871

Used Cars: 423-282-3871

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm
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Reviews of Chaparral Buick GMC

Overall Rating:

3 (out of 5)

52% recommend this dealer

67 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy and painless would buy again from them , very

Reviewed by Jim from Elizabethton December 28, 2025

Easy and painless would buy again from them , very friendly and no pressure from the salesmen . Brandon baker was very nice and so polite

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

It was a great experience The sales staff was very

Reviewed by JEFFREY WILCOX from Mountain City, TennesseeAugust 15, 2025

It was a great experience The sales staff was very professional, and the time that it took was very short just an overall good experience

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

1.0 (out of 5)

Absolutely horrific business practices.

Reviewed by Road Warrior 42July 11, 2025

Absolutely horrific business practices. After placing our intended purchase under contract in an evening, less than 24 hours AND after they had confirmation the bank was cutting the check, they sold to another buyer as we were at the bank. Will never spend a dime there, better be ready cash in hand to buy. Doesn’t look like they’re terribly reputable or trustworthy.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chaparral Buick GMC

We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.Let us introduce you to our staff show you some of our special vehicle offers and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.We know your time is valuable. If we can be of any assistance while visiting us online send us an email and we will promptly reply.

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Want more details on GMC or Buick vehicles?

GMC

Acadia, Canyon, HUMMER EV Pickup, HUMMER EV SUV, Sierra 1500, Sierra 2500, Sierra 3500, Sierra EV, Terrain, Yukon, Yukon XL

Buick

Enclave, Encore GX, Envision, Envista
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