Walker Chevrolet in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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3940 Carothers Pkwy
Franklin, TN 37067

Get Directions

Sales: 615-283-4246

Used Cars: 615-283-4260

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Walker Chevrolet

Overall Rating:

4 (out of 5)

72% recommend this dealer

122 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst Dealership EVER!!!

Reviewed by Karen from Nashville, TNJune 30, 2022

Don't go to this dealership!!!....They are VERY rude and will not try to work with you at all!! They will lie to you right to your face!!! Every person that we dealt with was rude!!! The Walker's need to know how these people represent his Company!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Haley Seagraves at (615) 591-6013 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible dealership, they don’t even know what vehicles

Reviewed by wcbeirsJune 30, 2022

Horrible dealership, they don’t even know what vehicles they have available that are able to be sold. Twice now they have told us a vehicle was available when it wasn’t. The first had already been sold before it even arrived at their lot. The second (a week later) wasn’t able to be sold due to a recall issue!! If they can’t figure out what vehicles they can and can’t sell, how can I trust them with anything else?

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Chris Derrigo at 615-591-6000

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I drove 300 miles to trade with them bought a 2012 Tahoe

Reviewed by ricky.drannonJune 24, 2022

I drove 300 miles to trade with them bought a 2012 Tahoe drove back home 7 days later truck would not start so i call to let them know they said it was services if it was it wasn't very good they did not seem to care they sold me a truck that wouldn't start only after seven days so i'm out 200 bucks I'm still waiting on a call sure i want get one

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to Chris Derrigo at 615-591-6000 so we can work towards a resolution. Take care!

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Walker Chevrolet

Welcome to Walker Chevrolet! We have proudly served the Middle Tennessee Chevrolet community since 1926. We are a local family owned business going back three generations. As a committed and historically respected dealership we serve our customers with the highest possible integrity and honesty. At Walker our goal is to meet your needs by offering the most modern and convenient access to our online services. Read on to learn more about the Walker Chevrolet dealership and what we offer online - or stop by our Chevrolet Franklin showroom to see for yourself!

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