1440 Murfreesboro Rd
Franklin, TN 37067

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Sales: 877-244-3962

Used Cars: 877-247-5929

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Darrell Waltrip Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1358 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This girl in service really hooked me up and provided

Reviewed by rbennett1591November 22, 2025

This girl in service really hooked me up and provided great service with a smile. I believe her name was Amanda but I'm bad with names. She made sure my car was done in due time and gave me service with a smile. She's the bomb dot Com

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I worked with two salesman, Roy Roberts and Jordan

Reviewed by Jeff Miletich from Gallatin, TNNovember 20, 2025

I worked with two salesman, Roy Roberts and Jordan Clayton, both did an outstanding job! Jordan started working wth me and helped negotiate the purchase price of my new truck, as well as the trade of my old truck. He was not a high pressure salesman, and was a pleasure to work with. When we could get to my numbers, Lawrence Martin (Manager) stepped in to make it all happen. Then Roy stepped in to finish up with the sales process and assisted me with tranfering some accessories from my old truck to my new truck. It was a GREAT experience, I highly recommend Waltrip GMC! Don't forget to ask for Roy and or Jordan!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Jeff, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Alex was the friendliest car salesman imaginable.

Reviewed by Kalie WhiteheadNovember 17, 2025

Alex was the friendliest car salesman imaginable. He took such good care of me and my parents I brought in. He reassured I would leave in the car I had set my eyes on. As you can see in this beautiful picture he took below I left with the car of my dreams and the biggest smile. He was very quick and efficient with the process and extremely patient with me as I am hard headed at times, but he took on the challenge with a smile. I would recommend him to all of my friends and family in the future who are looking. All around he made my first real car buying experience feel less stressful and more fun. Bonus points for feeding us tacos ❤️

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Katie, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Darrell Waltrip Buick GMC! Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Darrell Waltrip Buick GMC

Part of the Darrell Waltrip and Hendrick Automotive family located at I 65 in Franklin Tennessee. Access to over 7000 used cars and soon to be one of the largest Buick GMC inventories in the Nashville area. Brand New state of the art facility with a full service and parts department.

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