A member of the Cars.com family
A member of the Cars.com family
1440 Murfreesboro Rd
Franklin, TN 37067
Sales: 877-244-3962
Used Cars: 877-247-5929
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Franklin, TN that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
73 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Honest, forthright, superb.
Excellent in every area of the auto business. If you are in need of superior customer service and Auto service Dave Heller and his team are the ones to talk to
Dealer Response
Samuel, we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!!! We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Maximum rating = 5
Great Service!!
Great facility and Excellent customer service. Always provide quick repairs and explain the whole process.
Dealer Response
James, thank you for your kind words and this wonderful review!
Maximum rating = 5
Number Crunching Crooks
I requested Gap insurance multiple times. The retail contract was. Presented to me without gap. I advised the rep immediately that I need gap insurance. He stated that “the Finance manager in the back would add the gap and There was no need for concern.” I got to the back and the finance manager said “Oh the bank would not add it. You will have To buy it for $625.” Then on top of that they did not fix the dent on the hood Of the Car as they promised. These are crooks, stay away.
Dealer Response
Chad, there might be a confusion because our records show that you never purchased a vehicle from us. We thrive to provide our customers with the highest level of customer service. For your information, GAP insurance is optional and has a cost associated to it. Everyone knows, that if a customer wants GAP insurance, he must purchase it. Moreover, not every loan or every vehicle qualify for GAP insurance. Have a great day!
Maximum rating = 5
Part of the Darrell Waltrip and Hendrick Automotive family located at I 65 in Franklin Tennessee. Access to over 7000 used cars and soon to be one of the largest Buick GMC inventories in the Nashville area. Brand New state of the art facility with a full service and parts department.
Find out what your used car is worth with our appraisal tool.