Integrity Chevrolet Cadillac Buick GMC in Chattanooga including address, phone, dealer reviews, directions, a map, inventory and more

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6025 International Drive
Chattanooga, TN 37421

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Sales: 423-616-3118

Used Cars: 423-616-3118

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Integrity Chevrolet Cadillac Buick GMC

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

151 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service

Reviewed by Shaneka M Mcdowell from Chattanooga,TnApril 20, 2022

Great customer service and fast service every time I go.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Integrity Buick GMC Cadillac

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Traded my 2017 Camaro SS, everything was painless!

Reviewed by Chris Tucker from Chatsworth, GAMarch 21, 2022

My Saturday, 3/19/22 consisted of meeting up with a friend to take an hour long drive to Marietta to look at a Ram 1500 at another dealership. When we arrive I am told the Ram we are there to look at (that had been on the lot almost 30 days) is in the body shop. What for? We were told an inspection, so after 30 or so minutes of dealing with a pushy salesmen who tried to get me to look at every other truck besides the one I wanted, at every price point besides the one I could afford, we finally got through to the salesman that a sale wasn't going to be made today. After loading back up I google searched the nearest Ram dealership which happened to be Ed Voyles about 3 minutes away. As we get out at Ed Voyles, we are greeted by a salesmen who initially appeared he was going to let us roam the lot, but then asked if he could help. I told him I'm looking for used trucks, as were walking I'm telling him I'm looking for about a '19 Ram 1500 4x4, we pass a few 4x2s, some other trucks, such as a used Frontier Pro-4x (which they had priced at about 52,000 sticker) to which I commented on how overpriced that is. As we're walking the lot I'm getting disheartened as I'm not seeing much of anything that fits what I'm looking for, the salesman, Wesley Nolan, advises we go inside and look at the stock online to better narrow down our search, as were looking through the options my friend notices at 2019 Ram 1500, 4x4 in black, with 21,000 miles. Which fit every criteria I was looking for. Wesley then located the truck and pulled it around, I take a look at it, Wesley asks if I want to test drive, of course I did, takes my license, and we're off. Test drive went great, so I tell Wesley we can talk numbers. We arrive back at the dealership and sit at a desk with Wesley, he brings out the pricing breakdown which was very clear and concise. Not the usual dealer BS with "refurbish fees, lube fees, sky is blue fees" just the price, the trade-in value, the document fees (which were a little high imo, but I let it slide) and the registration taxes, which we have to blame the great state of Georgia for. I looked over the numbers, they weren't exactly where I needed them to be, so I walk Wesley through what I'm looking for, he takes it down, and sees what he can do, at this point I told him I won't talk payment numbers unless the overall numbers get close, comes back having gotten the numbers I was looking for, and I told him where I was looking for my payments to be, which he came back with slightly over where I wanted but it was good enough. Here is probably my only issue with the day, after agreeing we had to wait on the car to be detailed and inspected which seemed like it took quite a while, having not looked at the clock it felt like a couple of hours atleast, but finally the finance manager, Jeremy Marx, came and got us and told us he's gotten the financing done that it'll be about 15 more minutes and we will discuss additions such as gap coverage etc, I went ahead and made him aware that I'm going to decline most if not all of the offers. To which he noted, but still said he wanted to discuss due to my excellent auto-credit and the low mileage of the vehicle, he thought he could get the bank to work some warranty offers cheaply as it was in their interest as well. We sit down in his office and again unlike most dealerships, this process was painless, he advised gap wasn't worth it, BUT he did get a good deal on an extended warranty, which I to my surprise was true. I did actually accept the extended warranty offer, where I NEVER would have with any other vehicle purchase I've done. Jeremy was extremely quick and concise with explaining the paperwork we were signing, and the things that would need to be done registration wise after we have the vehicle. Overall, I couldn't have asked for a better experience than I had with Welsey and Jeremy. I 100% will take that hour long drive again in the future.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Integrity Buick GMC Cadillac and we hope to see you again soon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Worse Car dealership I’ve ever dealt with!

Reviewed by Maria from Chattanooga TNMarch 10, 2022

I purchased a vehicle from Integrity Mazda and I was told it had a new engine put in it. I didn’t make it home, 20 miles away, before I started having issues with it. I brought it back the next day and was told it had a new “top half” of the engine not a “new engine” and they could look at it but they weren’t going to put any more money into it. Of course they said there was nothing wrong with it but a week later it broke down and I cannot drive it! Trying to get ahold of anyone is a joke and they have basically a “you bought it it’s your problem” kind of attitude! I spent a lot of money on this car because I was told it had a new engine, had I been told the truth I would not have bought this car! Integrity is definitely something they DO NOT have!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are sorry to hear about the mechanical complications that have surfaced since the purchase of your vehicle. We will strive to reach a solution to the best of our abilities with the terms of the purchase in mind.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Integrity Chevrolet Cadillac Buick GMC

At Integrity GMC Buick Cadillac we look forward to helping you into the vehicle you deserve. We are a family owned and operated business serving our community proudly for years.
Before you plan your visit check out our hours and direction page for specific driving directions. We are conveniently located just a few minutes north of Interstate 75 take exit 4 to state route 153.
Come visit us give us a call or contact us via this website and let us show you why our customers prefer Integrity Buick GMC Cadillac.
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