Long Chevrolet Buick GMC in Athens including address, phone, dealer reviews, directions, a map, inventory and more

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1900 Congress Pkwy S
Athens, TN 37303

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Reviews of Long Chevrolet Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

73 out of 77 people said they would recommend this dealer

5 (out of 5)

SERVICE

Reviewed by DUSTY in athens tnMay 04, 2021

GREAT SERVICE DEPARTMENT................................ I WOULD RECOMMEND TO ANYONE WHO NEEDED THEIR VEHICLE WORKED ON. THEY HAVE A GREAT CREW AND ARE WILLING TO HELP ANYONE.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Awesome experience ordering a new truck

Reviewed by Bradd in Athens,TNNovember 07, 2020

Will definitely buy here again. I am a very particular customer. That being said Sales, Parts and Service have been 5 Starts with this purchase.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Long Of Athens has a new lifetime customer!

Reviewed by Holly Munoz in Rainsville, ALJuly 26, 2020

100 Percent satisfied with our experience at Long!! This dealership has our business for life! Jason Odom is our salesman and Kelly Mayhew was our finance genius! They both made me feel comfortable the entire process. I work full time and live in Alabama and that didn't stop us from getting the best service and deal for us!! Jason started by a phone call asking what my needs were in my next vehicle and sent me website links via text that I could click and view! When my husband and I narrowed down the one we liked. He even sent text videos showing me the car like I was there!!! It was awesome to hear the benefits of the car and felt like I was there looking at it! I was super nervous about financing because I've had bumps in the road over the last couple of years while my husband was recovering from a motorcycle accident but that didn't stop Kelly!! I filled out a quick finance application on their website and within minutes Kelly was on it! They have over 40 lenders and she was able to find the best one for me with a payment that fit our needs!! The whole process took them less than an hour!! (It took me more time to choose between awesome inventory!) I can't thank Jason and Kelly enough for the extraordinary customer service and quality product! Matter of fact, we already took it on a road trip and it's amazing!! Loved everything about my experience!! Thanks again Long!!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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