GMC and Buick
New Car Dealership in Alcoa, TN
Overall Rating
4.6/5
Read dealer reviews
Locally owned and operated since the 1950's, we are East Tennessee's #1 Buick and GMC Dealer Celebrating our 60th Anniversary!
We take great pride in our top of the line customer service and knowledgeable sales staff. We offer more than 800 pre-owned vehicles - all makes and models, financing, quick quotes, parts, service and a full body shop. Take a look at our service menu for prices and specials. Whatever your vehicle needs are-- trade, sales, service, etc. Twin City Buick GMC on Alcoa Hwy. is here to help. Stop by, call, or visit us on line today!!
And for service for your new GMC or Buick, Twin City Buick GMC is the place to go in Alcoa. Twin City Buick GMC has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Twin City Buick GMC Reviews
Overall Rating
4.6/5
14 out of 15 people recommended this dealer
Overall Facilities:
4.5/5
NEVER AGAIN
Reviewed by Stefanie
in Alcoa, TN
October 30, 2020
I have had nothing but issues with the Buick Enclave that I bought from Twin City Buick Alcoa. They have not given me any kind of deal with any of the repairs that I’ve had to pay for every few months that I’ve had the car. At one point, I had to get the AC repaired and they looked at it, took a part off and told me to bring it back when I was ready to repair it. Fall was beginning so I was waiting till Spring to get it fixed. I called and spoke with them about bringing it in and they told me they never took the part off and were trying to charge me again for the same issue to see what’s wrong with it. They said they had nothing on record as to the previous quote charge. Their not the friendliest group of people either. Kia on Alcoa treat you very nicely. They don’t look at you like you’re a piece of meat. I will never buy another car from Twin City Buick.
Pleasant online purchase
Reviewed by Michael
in FL
October 04, 2020
Purchased a used vehicle online with Hank Bennett, our salesman. We negotiated a fair price for all parties and arranged a time to drive up from FL to close the deal. We arrived and test drove the vehicle and were quite pleased with the personalized service Hank provided. He answered all of our questions, took the time to show us the various options available on the vehicle and even transferred our contacts onto the blue tooth system. We forgot to grab our FL tag from our trade-in vehicle and he called shortly after we left to say he thought we might need it? Indeed we did and backtracked to the dealership to save us significant FL title transfer fees. A most pleasurable experience purchasing a vehicle online!
Great Experience!
Reviewed by K. Kerr
in Sevierville, Tennessee
March 30, 2020
Our purchase was conducted from beginning to end via phone and at our home. Everyone from the managers to the sales staff made an extraordinary effort to ensure our safety and satisfaction throughout this process. This was the best and easiest car buying experience we have ever had! Will definitely buy from them again!
