Twin City Buick GMC in Alcoa including address, phone, dealer reviews, directions, a map, inventory and more

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3046 Airport Hwy
Alcoa, TN 37701

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Twin City Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

15 out of 16 people said they would recommend this dealer

5 (out of 5)

Great job done

Reviewed by miss Jean Mitola in Knoxville TnNovember 24, 2020

Great service..great folks ! Courteous.. helpful and caring .Will highly recommended them. They are very knowledgeable and get the job done fast.the best service I have ever had on any of my cars in the past.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

NEVER AGAIN

Reviewed by Stefanie in Alcoa, TNOctober 30, 2020

I have had nothing but issues with the Buick Enclave that I bought from Twin City Buick Alcoa. They have not given me any kind of deal with any of the repairs that I’ve had to pay for every few months that I’ve had the car. At one point, I had to get the AC repaired and they looked at it, took a part off and told me to bring it back when I was ready to repair it. Fall was beginning so I was waiting till Spring to get it fixed. I called and spoke with them about bringing it in and they told me they never took the part off and were trying to charge me again for the same issue to see what’s wrong with it. They said they had nothing on record as to the previous quote charge. Their not the friendliest group of people either. Kia on Alcoa treat you very nicely. They don’t look at you like you’re a piece of meat. I will never buy another car from Twin City Buick.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Pleasant online purchase

Reviewed by Michael in FLOctober 04, 2020

Purchased a used vehicle online with Hank Bennett, our salesman. We negotiated a fair price for all parties and arranged a time to drive up from FL to close the deal. We arrived and test drove the vehicle and were quite pleased with the personalized service Hank provided. He answered all of our questions, took the time to show us the various options available on the vehicle and even transferred our contacts onto the blue tooth system. We forgot to grab our FL tag from our trade-in vehicle and he called shortly after we left to say he thought we might need it? Indeed we did and backtracked to the dealership to save us significant FL title transfer fees. A most pleasurable experience purchasing a vehicle online!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Twin City Buick GMC

Locally owned and operated since the 1950's, we are East Tennessee's #1 Buick and GMC Dealer Celebrating our 60th Anniversary!

We take great pride in our top of the line customer service and knowledgeable sales staff. We offer more than 800 pre-owned vehicles - all makes and models, financing, quick quotes, parts, service and a full body shop. Take a look at our service menu for prices and specials. Whatever your vehicle needs are-- trade, sales, service, etc. Twin City Buick GMC on Alcoa Hwy. is here to help. Stop by, call, or visit us on line today!!

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