Bell and Bell Buick GMC

Had the pleasure of purchasing yesterday. The salesman, Ty Vereen, was very helpful and knowledgeable. He quoted me a final price that we shook hands on but when I sat with the finance manager the price was a bit higher. Turned out to be a miscalculation by the salesman and when I pointed it out to him he honored that price. Nobody's fault but class way to do business. Great experience and very happy with the deal

I bought my 1st GMC from Bell & Bell in 1996 and since then I have purchased new and used cars from Bell & Bell. Their customer service on the sales and service side is first rate! You cannot go wrong working with anyone at Bell & Bell. It is always so nice to see the friendly faces of the Bell family and the rest of the staff there!

The original salesman I was working with was gone the day after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I was planning to buy. The new salesman seemed less than interested in selling me the car. I asked for some reassurance that the details of the agreement would be met in time, but because they could not provide me that, I decided to test drive at another dealership. When I told them I was driving a car elsewhere I was met with hostility and sarcasm. Car buying experiences should be pleasant, and after my original salesman left this dealership, this experience was anything but pleasant. I ended up buying that very next car I drove at the other dealership, as I was a serious buyer. I hope in the future they will try harder to meet the customers needs and satisfy them. I honestly didn’t even feel like they wanted to sell me that car!