Fred Anderson Chevrolet Buick GMC

This is the most terrible excuse for a service department I’ve ever seen. All my vehicles have come from Bradshaw/ Fred Anderson. I have most likely purchased my last car from this place. I bought a car last year in March it has been in service dept at least 5 times and I just got it back today and before I get a mile down the road it’s doing the same thing. They tell me what it’s doing is normal well it’s a strange thing that I’ve had loaner Cadillacs while mine has been in service and not one of them do what my car is doing. This whole service dept is a JOKE!!!! Since Fred Anderson took over. The ONLY positive encounter is with my sales person Tony Bentley and the service advisor Howard Bush. They are unfortunately the middle man in this situation I would NOT recommend this service dept to my worst enemy. I will say this if my car leaves me stranded or gets me hurt in an accident because they say “nothing” is wrong with it there will be a lawsuit on Fred Anderson. They have had my car right at 2 weeks this time and only 21 miles was put on it and they say nothing is wrong with it they didn’t even hardly drive it to see the issue. We have several videos that we shared with them to show them the problem o we will get right on this and drive it a good bit and get it straightened out. 21 miles in almost 2 weeks that isn’t putting miles on it to find the problem. On one occasion they kept it over 7 weeks ridiculous and still I have the same problem. Unfortunately I can’t give negative stars. I hate going elsewhere for a car because of Tony and Howard both of those are good guys trying to make a living and they have to hear the bad stuff because of being the middle man. SERVICE DEPT SUCKS!!!!!!!!!!!! So I’ve had the car a year and about 4 months and it’s been in service over 3 months or more and still as of driving out of the service dept today STILL have the same problem.also to add to the problem I get the car back with ANTS all in it which was NOT there when I dropped off 😡😡😡😡

This is the most terrible excuse for a service department I’ve ever seen. All my vehicles have come from Bradshaw/ Fred Anderson. I have most likely purchased my last car from this place. I bought a car last year in March it has been in service dept at least 5 times and I just got it back today and before I get a mile down the road it’s doing the same thing. They tell me what it’s doing is normal well it’s a strange thing that I’ve had loaner Cadillacs while mine has been in service and not one of them do what my car is doing. This whole service dept is a JOKE!!!! Since Fred Anderson took over. The ONLY positive encounter is with my sales person Tony Bentley and the service advisor Howard Bush. They are unfortunately the middle man in this situation I would NOT recommend this service dept to my worst enemy. I will say this if my car leaves me stranded or gets me hurt in an accident because they say “nothing” is wrong with it there will be a lawsuit on Fred Anderson. They have had my car right at 2 weeks this time and only 21 miles was put on it and they say nothing is wrong with it they didn’t even hardly drive it to see the issue. We have several videos that we shared with them to show them the problem o we will get right on this and drive it a good bit and get it straightened out. 21 miles in almost 2 weeks that isn’t putting miles on it to find the problem. On one occasion they kept it over 7 weeks ridiculous and still I have the same problem. Unfortunately I can’t give negative stars. I hate going elsewhere for a car because of Tony and Howard both of those are good guys trying to make a living and they have to hear the bad stuff because of being the middle man. SERVICE DEPT SUCKS!!!!!!!!!!!! So I’ve had the car a year and about 4 months and it’s been in service over 3 months or more and still as of driving out of the service dept today STILL have the same problem.also to add to the problem I get the car back with ANTS all in it which was NOT there when I dropped off 😡😡😡😡

My vusit was scheduled for 8 am and my service would include a tire alignment but the tech does not come in til 9 so i was not able to get that done. Computer system was not working.