Parks Buick GMC in Greenville including address, phone, dealer reviews, directions, a map, inventory and more

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2640 Laurens Rd.
Greenville, SC 29607

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat Closed

Reviews of Parks Buick GMC

Overall Rating:

2 (out of 5)

25% recommend this dealer

12 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CROOKS

Reviewed by David Farthing from Landrum, SCJuly 08, 2022

In Parks defense, I did not purchase my vehicle from them. I bought in June 21 and every dealer had little to no inventory so I was forced to go to Charlotte to purchase my 2021 Sierra 1500 Denali p/u. Was told my first oil change would be free. At the one year mark I called Parks to schedule the "free" oil change. Was told that my free oil change had expired and I would have to pay for it. Called the dealer in Charlotte and they were willing to honor the oil change by reimbursing me the cost. I was very impressed with their customer service, I would go there but I live in Landrum, SC which is 90 miles away. Was told by the sales person that Parks would not be paying for the oil change, GMC would reimburse them. Parks are such crooks that they simple were trying to force me to pay and then put the money in their pocket. Called Bradshaw Chevrolet and they have no problem honoring the "free" oil change. NEVER and I mean NEVER do business with the crooks that run and own Parks GMC Greenville, SC.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Crooks!! They just want.your money

Reviewed by Very Dissatisfied Customer from Greenville, SCMay 30, 2022

The only thing I received good was my sales guy when I purchased my vehicle Sept 2019. After that, everything else has been downhill. 1st, I had to take the car back to get it washed. They only rinsed it off. I took it back and got it washed again then THEY had an attitude with me about it. WHY?? 2nd, I referred a friend and never received the refferal money. Even after she spoke with a manager as well as me speaking with a manager. Never heard back 3rd, I had an issue with the radiator fan, which they tryed to charge me over $500 to repair only for me to find out its covered under warranty and I had to prove that to them! Shouldn't THEY know the warranties THEY provide on their cars?! 4th, my hood is fading and I am told they cant do anything about it. 5th, now I am having issues with my back break lights and I am told they will be $350 each only to now find a recall number for it. I will NEVER buy from this place again and do not recommend them to anyone. They are crooks!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

one word: dishonest

Reviewed by David Dannelly from Greenville, SCDecember 10, 2021

Dishonest. I purchased a brand new truck last year that included service like all new vehicles. Brought it in for my first oil change and I was charged $117. Asked about the charge and still had to pay. Took it in for the second oil changed, complained, a manager checked and all of the sudden I have services included. No explanation. The truck wont start when it's cold. They couldn't fix it, or even tell me why. Still no solution and I have a truck that may or may not start tomorrow. Highly recommend looking some where else. I'm sure they're good sometimes, but their goal isn't to be good every time. First review I've posted, but worth it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Parks Buick GMC

WELCOME TO PARKS BUICK GMC IN GREENVILLE SC
If you call Greenville home come do business with your neighborhood Buick and GMC dealer: Parks Buick GMC! Our Buick and GMC dealership in Greenville SC is a family-owned and -operated dealership and a proud part of the Parks Automotive Group which has served Upstate drivers since 1967. Our Buick sales and GMC service personnel offer the friendly and fair service you want coupled with the competitive GM offers and incentives you need. Our hometown feel and big-city selection can't be found anywhere else on the Motor Mile so hurry into Parks Buick GMC to enjoy a fun car-buying experience!

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