Parks Buick GMC in Greenville including address, phone, dealer reviews, directions, a map, inventory and more

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2640 Laurens Rd.
Greenville, SC 29607

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat Closed

Reviews of Parks Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.6 (out of 5)

3 out of 7 people said they would recommend this dealer

5 (out of 5)

I had a great sales experience with Mr John Wesley

Reviewed by Evan Cook in Washington N.C.May 28, 2021

Mr. John Wesley was very professional and knowledgeable about the vehicles I was interested in. Without pressure he made the car shopping experience a pleasure.

Customer Service 5

Buying Process 4

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Customer Treatment

Reviewed by Kat in Simpsonville,SCApril 24, 2021

Originally I reached out the Parks Chevy in Kernsville NC. Due to my interest in a 2020 BMW 330i. I’m an online customer and I need to purchase remotely or they could maybe transfer the vehicle back to Parks Buick where it was in Nov 2020. I sent an inquiry online explaining what I needed and if delivery could be done . It took 4/5 days to get a response then the response had nothing to do with my inquiry. I have two lenders in place . I just need a dealer who can work with the process of delivery. Any who someone reached out to me named Priscilla she wax great and I explained what I was trying to accomplish. Then she referred me to Stephanie but then some how Temperia or Tempier responded and was just like yeah so you would need to come in first and we can give you a quote on price then sign the paperwork then we can deliver to your home. I was kinda disappointed because I’m advising you that I work 7 days a week until 9 pm and I need delivery with paperwork. I don’t need a quote I’m good with the price. But she insisted this is how is done. Which is not true because I purchase my last car online and the dealership Piedmont Honda delivered my car to my office with paperwork and took my trade back to the dealer. I just don’t understand why the process is so difficult when it’s an easy sale. This may be due to my appearance on my email it shows my professional picture of culture and she just didn’t want to do business with me. Terrible experience. I wonder if the managers know who they have in place to get sales obviously she was not sales driven or hungry . The car was $28,931. I was willing to pay full price. Sale lost

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Contactless

Reviewed by SGUZ in Henderson NCMarch 19, 2021

I emailed about a used Range Rover and all I got back was an automated response asking if I had any questions to which I replied. I waited a couple of days and never heard back so I emailed them again and got back the same automated email. I finally called in and asked to speak to a manager and spoke to a "Cedric" who said he was a manager and explained my experience to him. He found my emails i the system and said he would personally work out a deal for me and here it is 2 days later and he still has not contacted me. This makes me think that if I did buy a car there and had a problem I guess I would be ignored as well.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Parks Buick GMC

WELCOME TO PARKS BUICK GMC IN GREENVILLE SC
If you call Greenville home come do business with your neighborhood Buick and GMC dealer: Parks Buick GMC! Our Buick and GMC dealership in Greenville SC is a family-owned and -operated dealership and a proud part of the Parks Automotive Group which has served Upstate drivers since 1967. Our Buick sales and GMC service personnel offer the friendly and fair service you want coupled with the competitive GM offers and incentives you need. Our hometown feel and big-city selection can't be found anywhere else on the Motor Mile so hurry into Parks Buick GMC to enjoy a fun car-buying experience!

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