705 Autopark Blvd
West Chester, PA 19382

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Faulkner Buick GMC West Chester

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

2258 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Adam at Faulkner was great!

Reviewed by MATTHEW HEINTZ from West Chester, paOctober 31, 2025

Adam at Faulkner was great!! He was knowledgeable and not too pushy in helping us choose our new Yukon! Would highly recommend him to friends and family!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Matthew! We’re thrilled to hear that Adam made your Yukon-buying experience enjoyable and stress-free. It’s wonderful to know his knowledge and approachable style left such a positive impression. We appreciate your recommendation and hope you enjoy your new Yukon!

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Maximum rating = 5

5.0 (out of 5)

They did an amazing job with repairing my car from an

Reviewed by AlexisOctober 01, 2025

They did an amazing job with repairing my car from an accident! I am so grateful. Everyone I interacted with was helpful and had a positive attitude. They communicated well throughout the process.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Alexis, Thank you so much for the kind words! We're so glad to hear that you had a positive experience with our team and that you're happy with the repair work on your car. Accidents are never easy, so it means a lot to us that we could make the process smooth and reassuring for you. We truly appreciate your trust and are always here if you need anything in the future. Drive safe and take care!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

They were very good and met my needs in purchasing a

Reviewed by ZENEIDAALAMOSeptember 04, 2025

They were very good and met my needs in purchasing a vehicle. Excellent customer service.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your great review! We’re so glad to hear that our team was able to meet your needs and provide excellent customer service during your vehicle purchase. It was a pleasure working with you, and we truly appreciate your support. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything!

Overall Experience 5

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Maximum rating = 5

About Faulkner Buick GMC West Chester

Welcome to Faulkner Buick GMC of West Chester. All our departments are open regular business hours and we are following all current CDC guidelines to keep our staff and customers safe while doing business with us. We also offer a concierge for our service customers and online purchase options for our sales customers. For over 85 years it's FAULKNER ... TO BE SURE!

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