A member of the Cars.com family
A member of the Cars.com family
Sales: 570-485-3077
Used Cars: 570-485-3023
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:30pm |
| Tue | 8:30am – 7:30pm |
| Wed | 8:30am – 7:30pm |
| Thu | 8:30am – 7:30pm |
| Fri | 8:30am – 5:30pm |
| Sat | 8:30am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 6:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 5:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Towanda, PA that carry Ford, GMC, Buick
Overall Rating:
4.6 (out of 5)
89% recommend this dealer
65 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
gmc 1500
Wouldn't buy a pack of gum from this place or gm ever again. purchased a new gmc sierra 1500 and at 30,000 the oil line blew. still under bumper to bumper warranty and since they are low on techs in their shop it wont be done for another day or 2. Asked for a rental in the mean time and they do not provide rentals or any transportation for that matter and neither does gm even though it states that in the warranty. long story short if you buy one of these $50,000 vehicles and it breaks down even under bumper to bumper warranty I hope you have another vehicle to drive !
Dealer Response
I'm sorry Mr. Johnson that you are not satisfied with the warranty policy of your GM. A rental vehicle is provided only in instances where a vehicle has been diagnosed and the repair exceeded a certain time frame. We abide by GM's rules. Considering the truck was towed in on a Monday morning, without an appointment, turning the repair around by Wednesday evening was a good response. We did have a technician out sick, which is not unheard of in COVID times. We also are at the mercy of GM and their timely turnaround of parts. The supply chain is also altered considerably from COVID. I think we did our very best given the circumstances. Hopefully we won't disappoint you the next time.
Maximum rating = 5
Great Staff Experience
I've called multiple times with all kinds of questions and every single time, each employee that has answered was nothing but accommodating and patient. I have not bought a car yet. Even after I inquire about different vehicles, they treat me like every other customer and don't hang up. Most dealerships would have hungup on me the moment they heard I was only looking and not buying right now. But not this place! I highly recommend them and will be buying in the future!
Dealer Response
Thank you for such a kind review! We are extremely happy to hear our staff was patient and helpful through your research process. We hope to see you in the near future!
Maximum rating = 5
Perfect Salesperson and Experience
It was that time again... time to get another new vehicle. I went to Sherwood-Groves because I KNOW their reputation for taking care of their customers, and this time was no different. I had called ahead and spoken to Casey about what kind of vehicle I was in the market for (a Ford F-150 Raptor), and within a few minutes, he had the information I needed. He sent me pictures of the vehicle, fuel economy information, etc. Once I decided on the one I wanted, and after they gave me an incredible price, I arranged to drive the 250 miles to the dealership to make my purchase. Once I arrived at the dealership, Casey greeted me as I was exiting my vehicle with a firm handshake, and a "thank you" for coming. He showed me to the truck I was buying, and went on to show me all of the features of the vehicle. After this, I knew I was sold, and we went into the offices to take care of paperwork. While I was taking care of paperwork, and since Casey knew I was from out of state, he made sure to have my transit tags ready and installed on my new truck. All in all, I don't think I could have asked for a smoother transaction while purchasing a vehicle, and I know I couldn't have asked for a more knowledgeable or dedicated salesperson than Casey. Finally, I would like to thank the entire team at Sherwood-Groves, specifically Casey, Kaitlyn, Brandon, and Erin. You helped me to get a vehicle for which I had only previously dreamt.
Dealer Response
Good morning, Paul! Thank you so much for your exceptional review! We are extremely pleased to hear you had such a great experience with Casey. We hope you're having a great time with the Ford Raptor and hope to see you again in the near future!!
Maximum rating = 5
As a family owned business we are proud to be part of the community and it is our goal is to make your experience with us as pleasurable and convenient as possible.
Our mission is to provide a unique and enjoyable experience to "our most valuable asset" - our customers. It is our responsibility to provide you with the highest degree of sales and service combined with quality workmanship and professionalism that EXCEEDS your expectations.
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