A member of the Cars.com family
A member of the Cars.com family
Sales: 484-477-4114
Used Cars: 484-477-4163
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 4:30pm |
| Tue | 7:30am – 4:30pm |
| Wed | 7:30am – 4:30pm |
| Thu | 7:30am – 4:30pm |
| Fri | 7:30am – 4:30pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near Springfield, PA that carry Chevrolet, GMC, Buick
Overall Rating:
3.8 (out of 5)
68% recommend this dealer
116 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Horrible
I cannot stress enough how HORRRRIBLE this dealership is. I brought my car in for a check engine light and trouble accelerating , they took 5 days to diagnose it, without any updates I had to chase them and call every single day and then they magically diagnosed it when I threatened to take it elsewhere... told me it would be done the next day, 2 days later still not done. Finally I call saying I’m coming to pick it up whether it’s done or not. Again, magically my car is fixed and I pay and they send me on my way. 2 days later all the same engine lights came back on and yet again having trouble accelerating. I call back and they claim it’s “must be a secondary issue” i will be taking it to get ACTUALLY fixed at Thomas Chevy, and no doubt I will be fighting to get my money back from reedman toll. I’m 6 months pregnant and they gave me my car back unfixed and in reality, unsafe. These guys are a complete joke and a total disgrace. I’d rather eat glass than ever deal with them again.
Dealer Response
Hi, we are disappointed to learn of your experience here at Reedman-Toll Chevrolet Of Springfield, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (484) 534-2387 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!
Maximum rating = 5
STAW AWAY!!!
Bought my 2020 Spark here in July. Straight cash. Easy sale, no problem. Probably the easiest customer they ever had. I scheduled a 5k service a month ahead of time. Pretty much just an oil change and tire rotation. Well i show up, on time. Gave my keys to the service guy and went to the waiting room. 4 and half hours later my car has not moved from where i left it. I watched as people came in off the road as walk ins where taken ahead of me!!! I just went to get my key and leave but the fool at the desk lost it and had no idea who i was. I had to find it for him! Didn’t even apologize for letting this happen. Wasted a day off work for nothing. This is how they treat people who buy their cars? Ill never be back and ill make sure everyone knows not to come here. They still havent reached out to me after ive called the manager. Guess its normal for them to screw people. STAY AWAY!!!
Dealer Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (484) 472-6290 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Maximum rating = 5
Customer
I received a response to my review to call 4845524048 to resolve my complaint . No answer, can't leave message. No help again! Please help.
Maximum rating = 5
We are Springfield PA's newest dealership with a huge selection of new Chevy models serving the communities of Drexel Hill Broomall and Marple. We've got your next new car or truck on the lot! Come down and check out our new Chevrolet vehicle inventory and easily get auto financing with our special offers. At Reedman Toll Chevrolet of Springfield our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again.
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