Turner Buick GMC in New Holland including address, phone, dealer reviews, directions, a map, inventory and more

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612 E Main St
New Holland, PA 17557

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Sales: 866-579-0601

Used Cars: 866-630-0743

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Turner Buick GMC

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

153 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Buick Lucerne, 2008

Reviewed by Geraghty, Thomas from New Holland, PAJune 07, 2021

Pleasurable, even the charge was reasonable. People are always pleasant. Coffee is good also.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.7 (out of 5)

Not what you would expect from a new car dealershi

Reviewed by Brent Millhone from LouisvilleJanuary 21, 2021

Talked to Dave in sales about a 06 Jeep very rude person he acted like I was wasting his time. Tried to get better pictures asked for any damage to be in the pictures. Over 4 days no pictures now he said it was not new but I asked if there was any Significant damage anywhere. Now to me that means anything you don't have to look for you can see it from 10 feet away. The answer i got was nope but not new so I was hesitant about driving 6 hours to get it. Well for work I had to head that way so money down off I go. When I get there I am looking it over and for the most part its good. There is paint damage below the doors but most of that can be covered with rock sliders. Right rear has a 3" deep scratch/dent. Test drove it drove fine got back he said we good my reply was we have to talk about the right rear damage,his reply were done. I talked to his manager and said what had taken place and he talked to someone else and came back and knocked off 200$. That was nice of them but won't cover the repair of the damage. I wont say they are bad dealer just not trustworthy enough for me. Good luck and my advice if Dave answered the phone ask for someone else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

10 out of 5 stars for Turner Buick

Reviewed by Kris Tompkins from Newark DEOctober 20, 2020

If I could give 10 stars I would. Fair warning this is long-winded but worth the read to know the true character of the amazing people who at Turner Buick. I purchased a used truck from Turner a few months ago. The truck I was after was a pretty specific trim level I had spent months looking for and by chance, Turner had one on the lot. I called and spoke to Greg H and arranged to drive the truck. As you can imagine, a used car will always come with its own set of issues and risks. This truck was no exception, and ultimately there was a mechanical issue was of concern. Greg took it upon himself to go to bat for me and fix the issue before I purchased the truck with help from the service manager (sadly I do not know his name..). To quote him directly "we're here to do things right and make sure you're taken care of as our customer". In no time I was driving my new-to-me truck off the lot and everything has been smooth sailing ever since. That's part 1. Part 2 comes when I tried (keyword, tried) to title the truck in my home state of DE. Anyone reading this from DE can empathize with the amount of red tape involved in working with the DE DMV. Essentially, the DMV arrived at a different dollar amount for the transfer taxes than the dealership did (DE rounds the purchase price up and calcs the tax based on that number, you know, for more $). This prevented me from being able to title and register the truck. Frustrated with the DMV I called the dealership to help me rectify the situation so I could go back to the DMV (third time's the charm) and finally register. I spoke with Steve, the finance director who helped me during the purchase, and within 10 minutes I got a call back saying the situation was rectified. I can't sing enough praises for the people of Turner Buick. This was my first time buying a car from a dealership and it was a better experience than I could have ever dreamed up. Greg and Steve helped me through every step of the process with great care and diligence and made sure I was as happy as I could possibly be with my truck. I highly recommend Turner Buick GMC to anyone and everyone, speaking from experience you will not be disappointed. Thank you to everyone at Turner, especially Greg and Steve. You guys rock!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Turner Buick GMC

Turner Buick GMC of New Holland PA has happily serviced the driving requirements of Reading PA for many years and also our emphasis customer satisfaction helps make us a definite option for individuals searching for a Reading car dealership. New Holland is just a brief journey from Reading in New Holland and it?s worth a couple minutes to see what we have to offer. We're additionally thrilled to say that our Buick GMC car dealership sells vehicles to York and Lancaster PA as well. We are dedicated to new and used car truck and SUV sales service and parts and also we provide a warm and friendly setting in which you'll feel as though you are a part of the family not merely an additional customer.

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