Granite Run Buick GMC

I made a deal and gave a down payment. General manager cancelled deal next day. Dealer fees were doubled compared to advertised post. I explained to him and he did not care and said he doesn’t control what Cars.com puts on their site which isn’t true. Week later I get an email fromVP Ryan Irish asking me about my experience and I sent detailed explanation to Mr Irish of my experience and that was 3 weeks ago and no response at all!

Solid place to buy service your vehicle. Thanks granite run. Best deals on sales and brake jobs. Will bring all my vehicles there when it comes time for service needs

STAY FAR AWAY! Really didn’t think car dealerships like this existed anymore. They will try to get over on you any chance they get. This dealership only cares about lining their own pockets and making as much money as possible. I understand it’s a business and everyone is entitled to make a bit of profit but they will make sure you get the worst offer possible.They presented numbers in a shady way and then when you ask for a copy they don’t let you take them with you. Every other dealership I went to gave me a nicely printed out sheet with their deal, meanwhile this one wouldn’t even let me take a picture of their offer.... probably so they could switch it up and make more money selling me the same car out of spite because I didn’t buy it right away. Absolutely will not be back EVER. I don’t recommend buying any car from this place new or used. The only care about getting that handshake to get the deal and then will stab you in the back the first chance they get.They just need to be upfront and honest with people but they clearly haven’t learned their lesson based on some previous reviews. I would give 0 stars if possible.