Freysinger Buick GMC in Mechanicsburg including address, phone, dealer reviews, directions, a map, inventory and more

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6251 Carlisle Pike
Mechanicsburg, PA 17050

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Freysinger Buick GMC

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

210 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Great before purchase, bad after purchase

Reviewed by John from MechanicsburgNovember 03, 2020

All was great before the purchase; told how he would be available for questions after. After the purchase it was a different story. Service department is great; will definitely keep using them but will not buy another vehicle from them

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Michael Scott; mscott@fresyinger.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Mr. Stephen A. Zeglin

Reviewed by Stephen Zeglin from JohnstownJune 11, 2020

Saw listing on facebook marketplace. Responded to websight immediately. Told it was available. Said I would be out next day to make purchase. Received anonymous text message that night saying it was sold. Inquired once again on websight. Next morning received a reply that it was available. Responded once again that I would pick it up that day. After a considerable drive, arrived at dealership, found car (verified by serial number), attempted to reach contact (several times), found salesman, was told car was sold. Told him it was still on the lot. Was told advertised price was a misprint. Asked who sold it and to whom. Was told he couldn't find that information. Checked messages and found that another anonymous message was sent while I was in transit. Not a good experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Michael Scott; mscott@fresyinger.com

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Unresponsive

Reviewed by Sage from Washington DCJuly 09, 2017

I received an alert that a specific model I was interested in was available at this dealer. They sponsor some collector car shows so I was familiar even though they are over 100 miles away. The listing for the car I was interested in had only a few pics and no price. There was a link to click that was marked "click here to request more pics" so I clicked the link. I never got any more pics but they kept sending emails asking when I could come in. I responded thoughtfully to each one but it seemed no one was actually reading my responses. Disappointed.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We sincerely apologize that you were disappointed with your recent experience at our dealership. We take customer service concerns very serious and we will look into this situation. Thank you for your feedback and if you wish to discuss your situation in further detail, please call us at 717-766-8422 and ask to speak to a Sales Manager.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Freysinger Buick GMC

Freysinger Buick GMC in Mechanicsburg PA treats the needs of each individual customer with paramount concern. We are a family business that's been running for over 90 years!. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options

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