Faulkner Buick GMC Harrisburg in Harrisburg including address, phone, dealer reviews, directions, a map, inventory and more

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2650 Paxton St
Harrisburg, PA 17111

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Faulkner Buick GMC Harrisburg

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

173 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.5 (out of 5)

Ford Escape

Reviewed by Cathy from Carlisle paFebruary 11, 2019

After ownership of a used car for 1 year, only put on about 2000 miles and I needed to have rear brake pads etc. Was told they were metal on metal. How is this possible? Unfortunately warranties don’t cover wear and tear. These had to have already had major wear and tear when I drove it off the lot. Ever since I purchased the vehicle the breaks squeaked a little after a rain. I made the unfortunate mistake to think it was normal, since it did this since the very first rain I had it. I also made the mistake of not asking for the break pads etc. that was removed! This just happened on Friday. I was told that it would be looked into! I definitely was not planning on a bill of $400 to pass an inspection on a car I purchased from what I think is a reputable dealer! Hoping they make this right. Will update review when I get an answer. But right now I’m not a fan!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, and thank you for the review. We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.5 (out of 5)

helped me out at a tough time

Reviewed by Kat from Mount Joy, PAOctober 14, 2018

After being hit and having my car totaled, I was in a really rough spot. Matt saw my tweets about the situation and reached out to me. Thanks to him and the rest of the folks at this dealership, I have a car again. Really appreciate their kindness. Matt made considerable personal effort to help me through the process leading up to my visit, and once there, Nick helped us through the financials. They all stayed past closing time to make sure I drove out of there in a new car. The only reason I'm not giving a five star is because I definitely felt some of the financial details were left unexplained or unshared. Otherwise, these guys are are great, and I do recommend them- especially if, like me, you aren't in a great financial situation and need a car fast.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Kat, we are very happy we could provide you with a positive experience! If there's anything further we can do for you, we are happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Overpriced ZL1

Reviewed by Camaro Joe from MarylandAugust 12, 2018

Used camaro has been on the lot for 2 months. They might actually sell if they were reasonable with pricing.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would be willing, please reach out to Brandon Hughes at (866) 928-0319 so we can discuss how we can turn your experience around.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Faulkner Buick GMC Harrisburg

We are conveniently located off I-83 at 2650 Paxton St part of the Faulkner family of dealerships. We are proud to serve our central PA Buick GMC customers from Harrisburg to York to Lancaster. Use the map below for directions from Lancaster Reading or Elizabethtown to our new and used car dealership in Harrisburg.

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