Faulkner Buick GMC Harrisburg

Faulkner Body Works is absolutely HORRIBLE to deal with. Our car was in their shop from 12/17/21 through 02/08/22 due to no estimated time of arrival for part needed they didn’t communicate with us whatsoever during this whole ordeal and nobody at GM could give any answers so when they say Faulkner to be sure as far as I’m concerned they aren’t sure about anything. Would never recommend anything from Faulkner and by the way when we got our car back we had them make it drivable because having to pay for a rental was expensive so the car still needs to go back in for repair and they won’t help by giving us a loaner. Their advertising is nothing but lies

I was very upset with my brakes Squealing and a rattle under my dash. I took it back weeks later to check on the problem because I couldn’t live with that noise on my beautiful Denali Yukon that was my dream car! They did go over my car again and did fix both problems which was a very simple problem. I’am very happy with Luke my mechanic, Maura service advisor and John my salesman! They went above and beyond to put a smile on my face! I highly recommend GMC Faulkner!

This is the worst dealership I have ever worked with. I was in the market for a new truck.. advised the new truck would arrive in 2 weeks, gave my deposit... 3 weeks later no truck so I decided to go to another dealership for my business. Asked for my deposit back, and was refused.. Buyer Beware.. Do not trust this dealership to do the right thing. Expect to argue every inch of the way.. they definitely make you feel as though the customer is always wrong.