Joe Ball GMC

I would go back. Welcoming, professional and quick.

No work done except inspection. Trying to charge 3600 in restocking fees after 1 day. Huge rip off. Will not release my vehicle even though no work done. Initial estimate $12,600 for a 2007. Were going to do the work with a admittedly bubbling frame and rusted brake lines. Steer clear .

After months of searching for a nice, used Tahoe / Suburban or Yukon / Yukon XL that fit my budget I found a really nice, fully loaded and rust free '05 Chevy Tahoe at Joe Ball GMC . It had just posted on Cars.com only an hour earlier. I got there and met James who was very helpful and accomodated me when I asked to see the car on a lift. This being an area where snow and road salt literally eat away at our vehicles it was important for me to see the underside. Much to my delight the Tahoe was originally from Virginia so it didn't have the usual rust and rot so common here. The mechanic who did the state safety and emmisions inspection also told me all he had done to make sure everything was up to the dealer's standards for a used car. Being a former mechanic myself and one who does all of my own work, I was very impressed. I was pretty much sold just from looking at the underside of the vehicle. After a thorough going over of all the options and a very pleasing test drive I knew I was taking this home. I got a fair trade in for my '97 Suburban which I had owned for over 18 years but rust was getting the better of the lower flanks. We agreed on a price for the Tahoe and they got me financed and out the door later in the afternoon. I am very pleased with my "new to me" '05 Tahoe LT. It was obviouly well cared for and looks to have led a pampered life. Thanks to James and the rest of the staff at Joe Ball GMC. These smaller family owned dealerships are worth a look because of the way they treat their customers and the products and service they offer.