4427 E. Street Rd.
Feasterville Trevose, PA 19053
Sales: 215-364-7720
Used Cars: 215-364-7720
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:30pm |
| Tue | 7:30am – 7:30pm |
| Wed | 7:30am – 7:30pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Feasterville Trevose, PA that carry Chevrolet, GMC, Buick
Overall Rating:
3.1 (out of 5)
94% recommend this dealer
471 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Just poor customer service
Called the dealership about a used car that they had online for about a month. Was told the vehicle was available. Set an appointment, salesman called back when we were on our way and told us that the vehicle could not be seen that day due to it being not ready to be seen. I told him we were on our way, but that didn't matter. He told us it wouldn't be ready for 48 hours. After sitting there a month, you would think it would be ready. If not, Don't advertise it. Terrible service. We bought another car the same day from a different dealership. They lost a sale, a customer and any positive future referral.
Dealer Response
Hello Tom, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our General Manager, at (267) 984-4658 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Maximum rating = 5
Excellent Service Department
Every experience I have had with Faulkner Buick GMC, in their service department, has been exceptional. I would say that Dave Malinowski continues to go above and beyond the call of duty. He understands the issues, and he communicates and updates you with the progress. I would highly recommend Faulkner!
Dealer Response
Hi Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Maximum rating = 5
Terrible lier. Do not buy car there they will lie
They are terrible dealership they lie to me say one thing and they do the waste of your time go somewhere else that will treat you right
Dealer Response
Hello, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out Pat Duffy General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 and we will do our best to make this better. We hope to hear from you soon.
Maximum rating = 5
Faulkner has been the satisfaction leader since 1932. To continue to earn your business we always Treat you the way YOU wish to be treated. Help find you the vehicle you will LOVE to drive. Make it EASY for you to get all the information you need. And make that vehicle fit COMFORTABLY in your budget. To ensure our continued success as a satisfaction leader Faulkner Buick GMC now offers the Faulkner Advantage! Your vehicle comes with FREE maintenance for 3 years car washes for life and a best-value guarantee.
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