Swain Motors in Hermiston including address, phone, dealer reviews, directions, a map, inventory and more

Swain Motors

GMC and Buick New Car Dealership in Hermiston, OR

80406 US-395
Hermiston, OR 97838

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Reviews of Swain Motors

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Resolved Issues Quickly

Reviewed by Sean from Richland, WAJuly 22, 2022

Ron worked with me everyday to resolve the issues I had with my vehicle. The dealership paid for my brakes and rotors to be replaced.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We appreciate your kind words, Sean. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. All the best, Ron Treddenbarger - 541-667-9317 - oaideeo@gmail.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Can’t trust them

Reviewed by Sean from Richland, WAJuly 06, 2022

Sold me a used truck with brakes and rotors completely worn down. Metal on metal. They told me the vehicle had been serviced and passed inspection. Well I had to spend nearly $1,000 to replace my brakes and rotors less than 2 weeks after my purchase. I would take any vehicle from this to be inspected by a 3rd party. Better yet, I wouldn’t even go to them. These guys can’t be trusted. No help with any of this after the fact. They basically tell you to xxxx off once the sale is done.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Ron Treddenbarger - 541-667-9317 - oaideeo@gmail.com

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Out of State buyers beware.

Reviewed by Richard from Seattle WAAugust 12, 2021

Purchased a vehicle from them. Being out of State, the transaction and delivery were great. But, the after care from the dealer is horrible. I asked them to have the delivery driver bring all the title docs with him, they didn't. The Oregon temp is going to expire and still no docs, and all I get is the run around from the dealer. At the least, they could have overnight the docs. Now I run the risk of getting a ticket for the expired temp. I will take the salesman to small claims court to recover the cost if I receive tickets. Out of state buyers beware.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

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Want more details on GMC or Buick vehicles?

GMC

Acadia, Canyon, Sierra 1500, Sierra 2500, Sierra 3500, Terrain, Yukon, Yukon XL

Buick

Enclave, Encore GX, Envision, Envista
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