Chevrolet of Bend in Bend including address, phone, dealer reviews, directions, a map, inventory and more

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345 NE 3rd St
Bend, OR 97701

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Sales: 458-206-4389

Used Cars: 458-206-4623

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:30pm

Reviews of Chevrolet of Bend

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

447 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The Chevy of Bend service department is a complete joke.

Reviewed by ralph.giffinJune 06, 2022

The Chevy of Bend service department is a complete joke. I needed to have recall work done on my 2018 chevy and twice Khrys Barnes in service forgot to schedule my appointment and when I finally got in two months later Khrys forgot to order the part. Took the truck in at 8am and now it is 5pm and still waiting for the truck. Don't take anything to this dealer.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Charles Splees- Service Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding customer service!

Reviewed by katavidhikerMay 17, 2022

Outstanding customer service! This dealership worked with me in a professional manner while making me feel at home.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Philip Valbert- General Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

First time buying from a dealer.

Reviewed by MalpalApril 14, 2022

First time buying from a dealer. Sold me an absolute garbage car. Battery died within a week. Followed by multiple other issues that arrived within a month. Called numerous times and overall was told to get bent. I will never encourage anyone to buy from them. Horrible experience.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Christopher Wilson- General Sales Manager

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Chevrolet of Bend

At Chevrolet Cadillac of Bend we believe two things: Integrity isn't built overnight and Respect is something a car dealership earns by the way it treats people over time. Chevy Cadillac of Bend is an Oregon car dealer committed to earning customers for life. That means we respect your time. We treat you like a neighbor. We listen to what you want and give you the straightforward information you need to make an intelligent decision. That's the way business should be done. Because just like the Chevrolet cars and trucks we sell Chevy of Bend runs deep.

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