Bob Moore Buick GMC

Faraz Was excellent great customer service towards the guest Mr. Jason and Catrina Smith in helping us get into a vehicle. We appreciate everything and will continue doing business with GMC.

Excellent Service and promptness! Way to go Paul for getting the part and getting me in!

I've purchased several new and used cars over the years and have had mostly stressful experiences where I stress for days afterwards wondering how I let someone take advantage of me. My experience buying a 2021 Buick Encore GX at Bob Moore was different. Terrance was my salesman and he was awesome. No pressure tactics. I felt that he genuinely wanted to help me find the best deal in my price range. With a dealer rebate I was able to get a new vehicle for less than the used ones I had shopped elsewhere. The finance department laid out my options but didn't try to talk me into anything I didn't want. It was raining when I left and Terrance helped me transfer everything out of my trade in. 4 months later I needed a vehicle for my son on a tight budget. I called Terrance and told him what my needs were and he said he'd keep an eye out. In the meantime I saw a Nissan Altima for a great price at a different dealership in Norman. I talked to the internet salesman and traveled the 35 miles to be presented with the old bait and switch. The photos online didn't show that the passenger side of the car was badly wrecked, including damage to the wheels. I left once again discouraged by the car sales industry. 3 days later I got a call from Terrance. He just got a trade in that met my budget and my specifications. So I purchased my second vehicle in 4 months from Bob Moore and don't have any regrets.