Legend Driven Cadillac Buick GMC Honda in Lawton including address, phone, dealer reviews, directions, a map, inventory and more

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5002 NW Cache Rd
Lawton, OK 73505

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Reviews of Legend Driven Cadillac Buick GMC Honda

Overall Rating:

3.1 (out of 5)

60% recommend this dealer

5 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WORST CAR DEALERSHIP!

Reviewed by They know from Lawton, OKMay 08, 2022

Bought a 2021 Buick Envision ST and in less than 1,500 miles all of the exterior safety and convenience features; lane keep assist, adaptive headlights, adaptive cruise control, parking assist, and hands free tailgate lift, quit working. I brought my car in and was told it needed a new camera. They replaced the camera and it didn't fix anything. I waited 3 months with zero communication about what was being done before I personally went there only to be told they were waiting on directions from GM about how to remedy the issue. Their "service" department is a joke and is apparently as inept at customer service as they are at servicing the cars they sell. It's been well over 10k miles and 10 months since I originally brought the issue to their attention only to be told that GM has been aware of the issue and there isn't anything they can or will do to fix it. Very probably the last GM product I'll buy as it seems more like a brand issue as opposed to dealer specific.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Review for Shawn.

Reviewed by Bruce Stewart from Wichita Falls Texas May 01, 2022

Shawn was very professional and helpful in explaining how my new truck operated and functions that it offered. He even encouraged me to call him if I had further questions. Very professional.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hey there, Bruce! We'll be sure to pass this review along to Shawn! Thank you so much for leaving us a review and we hope your new truck is fueling your adventures! -T

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

THE BEST OF THE BEST AND SHE IS BETTER!

Reviewed by Tonerville Trolley LLC - Nelson from Lawton, Oklahoma August 12, 2021

Rebecca is the best of the best and very knowledgeable and helpful with instruction and she went out of her way to assist me in a lot of situations and I am recovering from heart failure. She has a great attitude and I sure felt good about myself when I left Legend and I really didn't want to leave. Rebecca, is beyond 10 stars or even 100 stars. She is very organizaed, and attentive, as well as Happy (not often seen today). I would kill a rock for her :-) Got a real fine automobile out of the deal as well. As well as a good deal.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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