1850 Rombach Ave
Wilmington, OH 45177
Sales: 937-556-3094
Used Cars: 937-556-3097
Sales Department
Sun | Closed |
Mon | 10:00am – 6:00pm |
Tue | 10:00am – 6:00pm |
Wed | 10:00am – 6:00pm |
Thu | 10:00am – 6:00pm |
Fri | 10:00am – 6:00pm |
Sat | 10:00am – 3:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 6:00pm |
Tue | 8:00am – 6:00pm |
Wed | 8:00am – 6:00pm |
Thu | 8:00am – 6:00pm |
Fri | 8:00am – 6:00pm |
Sat | 8:00am – 3:00pm |
See all dealerships near Wilmington, OH that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.7 (out of 5)
97% recommend this dealer
123 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent customer service!
Excellent customer service! Got exactly what I wanted! Ronnie is the best! Would buy again!
Maximum rating = 5
Sales rep.
I had the worst experience in there today. With Noah he was rude. When I asked a question he would say what you dont believe me. Just cause i wanted to see the actually paper work drawn up. I came in loved the 2012 Chevy traverse. Decided to try financing it. Then we was going to offer 5,000 cause it was only a 6,886 car. He was really unprofessional about that question. His looks and attitude. Just made us get up and leave without signing paperwork. He called me and I said I will just take my business else where you are rude. But made me feel like a xxx like saying they did us a favor and a bunch of BS. Def. Not going back there.
Maximum rating = 5
Poor Customer Service
Found a used truck, negotiated a sales price, put $1000 down got approved to purchase only to be told the truck needed inspected and then couldn’t be sold because items were deleted from the emissions. Truck was a one owner and had been serviced for years thru their shop. Salesman even said it was good to go and had the sold as is sticker in the window. Overall very poor customer service and will not deal with them any longer.
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (937) 382-2542 to discuss your concerns, as your satisfaction is of utmost importance to us.
Maximum rating = 5
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