2810 Bishop Rd
Wickliffe, OH 44092
Sales: 440-249-0467
Used Cars: 440-306-5082
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Wickliffe, OH that carry Chevrolet, GMC, Buick
Overall Rating:
3.2 (out of 5)
88% recommend this dealer
1056 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I was advised of some discounts and incentives for new &
I was advised of some discounts and incentives for new & used cars. Once there, I was lied to. Was trying to sell me a car for more than what was advertised. I am neither dumb or desperate. I will be going elsewhere and would not recommend buying a car from here. Very shady sales practices.
Maximum rating = 5
Great dealership.
Great dealership. I have brought a vehicle there before. I am just pricing now. I will do something in the near future.
Maximum rating = 5
I am writing to complain about Serpentini Chevrolet in
I am writing to complain about Serpentini Chevrolet in Willoughby, Ohio. On 12/20/24 I attempted to purchase a vehicle from this dealership. Although I found a car readily, they made me wait well over 4 hours before I decided to leave, the first night. They also told me they would give me $1900 for my leased truck for the trade-in, but they were actually adding that cost to my loan so that I was still paying the truck off. It wasn't a trade-in at all! They misrepresented their position and intentions, attempting to lie and take advantage of me. And WHY would any sale take so much time?? The newly purchased vehicle came with a two-year, 100,000 mile warranty. Before 3 months into owning it I have had several mechanical issues with the vehicle which they refuse to cover, front brakes, struts and a leaking oil pan. In addition, they want to charge me over $3000 in repairs. I have tried to call to speak to the management but was not able to get hold of anyone, and was directed to leave a message. I have left several messages but have never received a call back. I have been calling the dealership for 3 months, from when the problems started, and they told me my salesman Kyle Talarico would call me back, but no one has EVER called me back. I do not think that a newly-purchased vehicle that was "certified" should need brakes after only 7 K miles of mostly freeway driving. This is the second car I have purchased from them within 6 months, but they are doing nothing for me -- not even the courtesy of returning my calls. I feel that they are using sleazy sales practices and that they are dishonest and took advantage of me. I'm extremely disappointed in my entire experience with this dealership
Maximum rating = 5
Serpentini of Willoughby Hills offers a wide range of pre-owned and certified used cars for Mentor Chevrolet drivers. Our vehicles undergo a 117-point check before being put out for sale and the vehicles also come with a warranty and an auto-check certified history. We also provide concise financing options for pre-owned and certified used cars. If local dealerships in your vicinity do not have models and prices you are looking for look no further and head straight to Serpentini of Willoughby Hills. We will make sure that we satisfy your expectations and let you leave with a happy face.
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