5729 Mahoning Ave NW
Warren, OH 44483
Sales Department
Sun | Closed |
Mon | 9:00am – 5:00pm |
Tue | 9:00am – 5:00pm |
Wed | 9:00am – 5:00pm |
Thu | 9:00am – 5:00pm |
Fri | 9:00am – 5:00pm |
Sat | 9:00am – 2:00pm |
Service Department
Sun | Closed |
Mon | 9:00am – 5:00pm |
Tue | 9:00am – 5:00pm |
Wed | 9:00am – 5:00pm |
Thu | 9:00am – 5:00pm |
Fri | 9:00am – 5:00pm |
Sat | Closed |
See all dealerships near Warren, OH that carry Chevrolet, GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Vehicle wouldn?
Vehicle wouldn?t start. Also got oil change. New battery installed and electronics reprogrammed. Fixed fast and correct
Dealer Response
Thank you Arno for your 5 star review. Glad that we could be of service to you. Thank you again
Maximum rating = 5
We didn't buy our vehicles here, but you can be sure that
We didn't buy our vehicles here, but you can be sure that we most likely will when we are ready. My comment is based on their OUTSTANDING service dept!!! - We have tried 2 other GM certified service Depts in this area and Banks blows them away. They even told me that I had 2 free oil changes coming. The other 2 service depts made me pay for them. It's one thing to have a good buying experience but a good service dept is what you'll be dealing with for months/years after the buy. Highly recommend them.
Dealer Response
HI Nancy! We are so happy to hear you had such a wonderful experience with our service department at our dealership! Thank you so much for all your kind words and this wonderful review. We truly appreciate your business and support! - Meranda | BDC Manager
Maximum rating = 5
Buyer beware
I called them asking if a car was still available. They said it was I asked if there was anything wrong with it giving it was used and a trade in. He told me there was nothing wrong. I then took a drive to look at the car. It appeard to be in good shape, however when I started the car there was a check engine light as well as the tire pressure system warning light on. I ask about the lights an the sale person Tom Huff said he did not know. I asked if they can put it on their computer to check the code? He told me they did not have time. This would have only taken five minutes to do. I then drove it down the street and could immediately tell the brakes were so worn that it was dangerous to continue to drive it. I asked him about it and he told me it was used so there might be a few things wrong. He then assure me that it was an as is sale any how. None of which was ever mentioned on the phone when I spoke with him. His only concerns were how would I be paying and to make sure I asked for him because he works on a hundred percent commission. At best I would say this dealership is dishonest. Buyer beware. I don't know about you but I work hard for my money and will not be giving it to anyone who do not even care enought to consider not only a potential customers safety but the safety of others on the road as well. As well as I am sure they did not take it in trade and not go over the car prior to making whom ever a trade in offer.
Dealer Response
Hi Ben! We are very sorry to hear about your experience with our sales department but we appreciate your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We want to make things right so please feel free to contact us or our Sales Department Manager at (330) 847-0586 to discuss your concerns, as your satisfaction is of utmost importance to us! We look forward to your call. -Sadie: BDC Manager
Maximum rating = 5
Welcome to R.D. Banks Chevrolet where we have been proudly serving the Northeastern Ohio and Western Pennsylvania communities with outstanding sales and service since 1921!! Browse our large selection of 'New' and 'Used' cars trucks and SUV's!! If you can't find the perfect vehicle for you please contact our sales department and one of our consultants will be happy to find it for you!
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