Lee Kinstle Sales and Service in Van Wert including address, phone, dealer reviews, directions, a map, inventory and more

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650 W Ervin Rd
Van Wert, OH 45891

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Lee Kinstle Sales and Service

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

101 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

CAUTION: Do not buy here.

Reviewed by LemonRamBuyer from Fort Wayne, INDecember 16, 2021

I do not recommend this dealership. I bought a 2018 Ram 1500 truck there that is a complete piece of crap. When I test drove it, I noticed a vibration I the front end and they said they would take care of it. I went back the next day and was assured they took care of it. I drove it again and did not notice the vibration again. I drove the truck for a week and the brakes completely seized up in the front leaving me stranded on the road. I called them and thankfully they said they would take care of it if I got it fixed. But I had to pay the $90 tow to another shop to look at it and $100 to replace the hub caps that fell off. The shop looked at it and gave a $1,900 estimate to fix the damage. The dealership did not want to pay that, so they towed it back to their dealership and replaced the brakes. So now I am out another $150 for car rental. So here is the real kicker after all that BS. The Carfax states that the suspension was checked by the dealership and the dealership assured me they checked it out as well prior to me purchasing, but it was not. The truck still rattles so bad going down the road it is feels like it is falling apart. After having the tires balanced twice and new shocks put on the truck, I took it in for an alignment check. The front wheels are so out of alignment they can’t even align it because of severe suspension damage. So here I am with a truck you can’t drive over 45 miles per hour, and I was assured they checked it out. Now I am probably looking at $1,000 or more just to make it drivable. This dealership clearly knew what the problem was since they “checked it out” and did everything they could to hide the severe problem with this truck. Do not do business with these people.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Friend

Reviewed by Mark Hiegel from OhioSeptember 29, 2017

Have been buying cars from here for years. Always a pleasant experience working with Ben Hoblet!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

drove 615 miles for this dearler and no regrets

Reviewed by Dillon from New York September 11, 2017

Had the best service I could ask for. Came all the way from New York to Ohio just to buy my dream jeep. Ernie was amazing kept in contact with me for a few weeks and made the process easy. Super nice people and had a solution for every problem. Manager Dan was there when a problem came up. He drove to my hotel and had the problem fixed with the car in hours free of cost. I drove 615 miles to deal with this place and Don't regret one mile of it.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lee Kinstle Sales and Service

We pride ourselves on having the inventory you want. A clean well lit dealership that you can feel comfortable buying your next vehicle. That is the Lee Kinstle Way. Feel free to call or stop by with any questions you may have.

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