15303 Royalton Rd
Strongsville, OH 44136

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Sales: 440-638-1218

Used Cars: 440-638-1113

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Serpentini Chevrolet - Strongsville

Overall Rating:

3.4 (out of 5)

88% recommend this dealer

733 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always been treated very well, always get me in at my

Reviewed by GrannyMay 19, 2024

Always been treated very well, always get me in at my appointment time Answers any questions that I need answered

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good experience.

Reviewed by DRMay 19, 2024

Good experience. Thank you for the assistance with my new lease and returning former lease.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I’ve been meaning to write this for awhile.

Reviewed by AliciaMay 17, 2024

I’ve been meaning to write this for awhile. I purchased a 2013 Mazda CX-5 at the end of January this year. Since then I had numerous issues with the vehicle. The car was purchased “As is”, but I feel like many things that the dealership should have caught were missed. For example, after I got home from the dealership, the car would not shut off. I called and they said they would get back to me, but never did. After doing my own research, I found out it was due to a problem with the gearshift not being aligned properly. I believe this is something the company should have caught before selling the vehicle. The car was also not very clean, as I later found crumbs and dried drink remnants in the back of the car. Then, a few weeks later, the breaks on the car start squeaking. I take it in to Conrads and they determined that the wheels were squeaking because the tire pads that the dealership put on tires to replace the old ones were cheap, old, and rusty. I also had issues receiving the title to the car. I was told it would arrive at my house within 30 days. After 30 days had passed and I had still received nothing, I called and apparently it was never sent to me at all. I received it a couple days after I called, so it is likely that it would not have been sent if I did not call. The newest issue that just popped up is that the air conditioning doesn’t work. Which was hard to test when the car was purchased since it was winter. I understand that older cars may have more issues that arise, but the amount of issues that have come up in such a short period of time tells me that the dealership did the bare minimum to make sure the car was in good shape to sell.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serpentini Chevrolet - Strongsville

Serpentini Chevrolet of Strongsville has a full lineup of new and used Chevrolet cars and is proud to be Cleveland's Number One selling Chevrolet Dealer. Our staff will make sure that your car-buying experience is pleasant and hassle-free. The easy financing options that we are offering will help you purchase your dream vehicle effortlessly. Our Cleveland area Service Department has all of the tools needed to keep your car running like new. Check out the driving directions to Serpentini Chevrolet of Strongsville to visit us and learn more about our dealership!

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