Serpentini Chevrolet - Strongsville

Waste of Time dealing with Liars !!! What a joke !!! I called in advance to ask if a specific truck that was on the lot was available. They checked and said, "It's available". So, I immediately made a "B"-line for my home to pick up my truck (possible trade in) and headed down to the Strongsville location to make my 2:00 appointment. I get to the dealership just to be told that the truck was unavailable !!! Dealership are real cocky now due to the shortage of inventory so they think they can treat you like your stupid !!! Wasted 2 hours of my time trying to "lure" me into buying another truck that I did not want !!! I would rather take a bus or walk than to EVER buy a car from SERPENTINI !!! FAIR WARNING !!!!

The used car manager Rudy really helped me out even though I was a potato 🥔 I would recommend Rudy or his team to be nothing but helpful if your in need of a vehicle.

Would not purchase a vehicle here ever. Purchased vehicle and was told that it had gone through a 'multi point' inspection, which was false. Not only was the onstar navigation light RED, the rear defrost was broken on both sides, and the power seat switch was broken. Forked out over $2,000 to have fixed, and was told it was sold 'as is' however, if they were 'as is' why did they lie/falsely advertise that the car had 'working navigation' and 'working power seats'? Would advise anyone against purchase of a vehicle at this dealership, lawyers have been involved, but no resolution has been offered for the unethical practices they have.