A member of the Cars.com family
A member of the Cars.com family
3423 Darrow Rd
Stow, OH 44224
Sales: 866-671-7928
Used Cars: 888-405-8253
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 9:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 9:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Stow, OH that carry Chevrolet, GMC, Buick
Overall Rating:
4.4 (out of 5)
86% recommend this dealer
165 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Oil change
Fast friendly service staffing was very professional dealership was very clean and organized
Maximum rating = 5
Purchased a pre-owned Tahoe in January.
Purchased a pre-owned Tahoe in January. We live in Ohio and it has been very cold. We had a couple of nice days April 23-24. No air conditioning!! Opened the sunroof for the first time and the black plastic side panel that covers the metal fell off which probably isn't a huge expense but added to my frustration. Emailed the salesman, he assured me that it would be taken care of because of the time of year they just accidentally missed it. I didn't think to check because it was January. He talked to Amy, his manager and called me back. She offered to run a diagnostic for free but refused to fix. Took it in, they did a free diagnostic and informed me that all A/C lines were corroded and something like a evaporator or condenser cap (over $700) needs replaced and it would be $3297.43 to repair. Obviously, all of the A/C system did not corrode within 3 months of no use. The salesman no longer returned my emails (imagine that!). Emailed the main manager for a copy of the original intake where they checked the systems asking for a copy of the original intake report and have been ignored. Put a review on google and got the response stating how sorry they were to hear about it and thanks for bringing to their attention. The owner stated that he was getting to the appropriate personnel. That was the end of it. They never contacted me. So they sold a car, possibly purposely with issues and are unwilling to make it right. We were looking on their lot while my Tahoe was being worked on for a truck Very obviously, will not purchase from them again. Will let anyone I know learn of their dishonesty. For the record, Took the Tahoe to Serpentini Chevrolet, they repaired for over $2000.00 less than the Marhofer quote. There was nothing wrong with the previously mentioned cap. Would highly recommend Serpentini, their staff was extremely friendly.
Maximum rating = 5
Excellent service
Always a good experience. Great customer service. Staff is friendly and knowledgeable. Highly recommend.
Maximum rating = 5
Ron Marhofer Chevrolet has a large selection of pre-owned cars trucks and SUV's. Each vehicle is thoroughly inspected and marked with our best no hassle price up front. We offer free home delivery up to 150 miles from the dealership. If you may be interested in this service please let one of our team members know. Additionally you get free car washes for as long as you own the vehicle at any Ron Marhofer Auto Family location!
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