Ron Marhofer Chevrolet in Stow including address, phone, dealer reviews, directions, a map, inventory and more

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3423 Darrow Rd
Stow, OH 44224

Get Directions

Sales: 866-671-7928

Used Cars: 888-405-8253

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 9:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 9:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ron Marhofer Chevrolet

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Schrecengost, Gregg from Stow,ohioMay 12, 2022

Fast friendly service staffing was very professional dealership was very clean and organized

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Purchased a pre-owned Tahoe in January.

Reviewed by NguillardMay 05, 2022

Purchased a pre-owned Tahoe in January. We live in Ohio and it has been very cold. We had a couple of nice days April 23-24. No air conditioning!! Opened the sunroof for the first time and the black plastic side panel that covers the metal fell off which probably isn't a huge expense but added to my frustration. Emailed the salesman, he assured me that it would be taken care of because of the time of year they just accidentally missed it. I didn't think to check because it was January. He talked to Amy, his manager and called me back. She offered to run a diagnostic for free but refused to fix. Took it in, they did a free diagnostic and informed me that all A/C lines were corroded and something like a evaporator or condenser cap (over $700) needs replaced and it would be $3297.43 to repair. Obviously, all of the A/C system did not corrode within 3 months of no use. The salesman no longer returned my emails (imagine that!). Emailed the main manager for a copy of the original intake where they checked the systems asking for a copy of the original intake report and have been ignored. Put a review on google and got the response stating how sorry they were to hear about it and thanks for bringing to their attention. The owner stated that he was getting to the appropriate personnel. That was the end of it. They never contacted me. So they sold a car, possibly purposely with issues and are unwilling to make it right. We were looking on their lot while my Tahoe was being worked on for a truck Very obviously, will not purchase from them again. Will let anyone I know learn of their dishonesty. For the record, Took the Tahoe to Serpentini Chevrolet, they repaired for over $2000.00 less than the Marhofer quote. There was nothing wrong with the previously mentioned cap. Would highly recommend Serpentini, their staff was extremely friendly.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service

Reviewed by Meltel, Mallory from Akron, OhioApril 27, 2022

Always a good experience. Great customer service. Staff is friendly and knowledgeable. Highly recommend.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Ron Marhofer Chevrolet

Ron Marhofer Chevrolet has a large selection of pre-owned cars trucks and SUV's. Each vehicle is thoroughly inspected and marked with our best no hassle price up front. We offer free home delivery up to 150 miles from the dealership. If you may be interested in this service please let one of our team members know. Additionally you get free car washes for as long as you own the vehicle at any Ron Marhofer Auto Family location!

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