2401 Cleveland Rd W
Sandusky, OH 44870
Sales: 419-502-5121
Used Cars: 419-502-5121
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
464 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Good experience, customer service was good, wasn't
Good experience, customer service was good, wasn't stressful at all. Will return for next car purchase and recommend to family and friends and coworkers
Dealer Response
Hello Ruby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
I have been working with the group at the Ken Ganley
I have been working with the group at the Ken Ganley location for more than 10 years and have Purchased several vehicles. Their customer service is outstanding. Caleb and John in the service department are professional, knowledgeable, and personable.
Dealer Response
Hello Diana, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Maximum rating = 5
John James is always pleasant to work with!
John James is always pleasant to work with! It would be nice to have an adult desk in the waiting area to use a computer or write while you wait. Service team gives up to date information while you wait and doesn?t push you to get work done you?re not ready for.
Dealer Response
Thank you for your feedback. We are sorry that your experience at Ken Ganley Buick GMC Sandusky did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Maximum rating = 5
Find out what your used car is worth with our appraisal tool.