2000 Eastern Rd
Rittman, OH 44270

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Premier GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Absolute best dealership I?

Reviewed by WILLIAM VITSAS from Pittsburgh,PaJuly 08, 2025

Absolute best dealership I?ve been at. From the time I walked in to the time I walked out. Salesman and manager were great and very easy to deal with. No pressure at all.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Always a pleasant experience at Premier GMC.

Reviewed by Nelson Ober from Uniontown, OHFebruary 20, 2025

Always a pleasant experience at Premier GMC. I trust Premier to give the facts concerning my truck and never pressure to upsell services or repairs not necessary.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Nelson, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT BUY HERE

Reviewed by Josh Gross from Pittsburgh PAJune 07, 2023

DO NOT BUY HERE! I just read there is another case just like mine 2 months ago in here! Two months ago i had issues with the check engine light going on. I took it to a local dealership (i live 2 hrs away) they diagnosed and found i had bad wiring throughout the vehicle. I was still under my CERTIFIED warranty, the local dealership called Premier and told them the problem causing the issue, they then came and got my vehicle and DID NOTHING to get to the root of the issue (they knew what it was). A week later, same problem, took it back to the local place, they make another call to Premier, AGAIN let them know the issue…they say the fixed a couple wires (doubt it). SAME problem keeps happening over and over, this is way too new of a truck for this to happen and again STILL under certified warranty. One of two things is happening, they absolutely have no clue what they are doing or they just plain didn’t want to fix the issue. Called the GM TOM and left 5 different voicemails to call me back NOTHING to this day!!!! The assistant GM basically told me he just shows up for a little and leaves, basically retired just collecting a paycheck!!!! Im going to file a formal complaint against them through GM, also a complaint with the BBB. The woman i have been dealing with through the complaint department at GM for a month even said it’s pretty obvious they don’t want to do the work and that its not right! A lawsuit is still on the table.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

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