Classic Buick GMC Painesville in Painesville including address, phone, dealer reviews, directions, a map, inventory and more

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1700 Mentor Ave
Painesville, OH 44077

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Sales: 440-210-3314

Used Cars: 440-210-3748

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Classic Buick GMC Painesville

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great!

Reviewed by KELLEY URBANIA from Mentor, ohioMay 20, 2021

Fast, smooth and great experience. Went over all the features, set up my phone. Love my new Encore.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.3 (out of 5)

Terrible!!!!

Reviewed by Marie from PainesvilleMay 06, 2021

Would not recommend. Service manager not helpful. Tim is very rude. Had my car in there twice for the same problem still not fixed correctly. My husband a message for service manager never returned his call.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 639-4500. We look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Love our Truck

Reviewed by NANCY S from Hudson, OHOctober 25, 2020

Had an excellent experience. Mitch was quite helpful. Now we are enjoying our new truck.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Classic Buick GMC!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Classic Buick GMC Painesville

Thank you for choosing Classic Buick GMC in Painesville Ohio. We are a new and used car and truck dealership serving Buick and GMC drivers of Cleveland Lake County and the surrounding areas. Conveniently accessible from I-90 and Highway 2 we are just east of Mentor approximately thirty minutes from Cleveland. Use our hours and directions page to see how easy it is to get to Classic Buick GMC at 1700 Mentor Avenue in Painesville Ohio.

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