1107 N Main St
Orrville, OH 44667

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Sales: 330-964-8212

Used Cars: 330-969-6940

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Serpentini Chevrolet Orrville

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

1086 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional & Nice & good time management , I

Reviewed by nikkiApril 24, 2024

Very professional & Nice & good time management , I recommend him if you’re looking for a good outcome 🙂

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, Nikki. Thanks for taking the time to share your positive experience. We truly appreciate it!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jacob Collins did not disappoint.

Reviewed by Sweetpea7342March 29, 2024

Jacob Collins did not disappoint. He worked his magic and I got to drive away in my new 2024 Chevy Equinox. Serpentini as whole was awesome! Professional, honest about what they could do for me. I would recommend to anyone. Felt at ease being a woman on the lot and no pressure to jump into any deal.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi! We are thrilled that you had a positive experience with us! Thank you for choosing Serpentini Chevrolet!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I called about a Mini Cooper Roadster 2013, talked to

Reviewed by deb4880March 23, 2024

I called about a Mini Cooper Roadster 2013, talked to Adam on Tuesday morning, I wanted to put a deposit down to hold the car till I could get there Saturday. Adam told me i would not need to place a deposit to hold the car. He would put the keys in his desk and that way no could buy the car. I called the dealership on Friday evening - to be told they sold the car Thursday. I had been looking for that car for 9 months. This is not the way to sell cars with empty promises. And i did not get a call to tell that the Roadster had been sold. I called the dealership on Friday evening to make sure the car was still there because we live 2-1/2 hours away. I am really upset and disappointed with the outcome of this.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serpentini Chevrolet Orrville

Serpentini Chevrolet was founded by Bob Serpentini on July 17 1980 as the youngest ever first generation Chevrolet Dealer. Bob has grown this business to be one of the largest volume Chevy stores in the Country!

We are heavily involved in our local community and would love the opportunity to earn your business!

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