3205 Medina Rd
Medina, OH 44256

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Sales: 866-753-7924

Used Cars: 866-753-7924

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Medina Auto Mall

Overall Rating:

2.8 (out of 5)

67% recommend this dealer

307 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This place sucks big time.

Reviewed by elko6428June 18, 2025

This place sucks big time. Don't go there xxxxxxxx sales people. Won't give you much for your trade. Glad I went elsewhere got better offer. 👎👎👎👎👎

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give zero stars I would.

Reviewed by Tml21806June 07, 2025

If I could give zero stars I would. Enquired about this car prior to making the 40 minute drive to and from. Told it was in “tip top” condition and you’re going to love this vehicle!! Get there and there’s a literal piece of frame on ground under truck. Salesman was a condescending idiot and chomping his gum and waving his hands around after telling him we aren’t interested. Started laughing at us and acted like nothing was wrong with it. No wonder he didn’t want us seeing carfax prior to seeing vehicle. Liars. This vehicle shouldn’t be driven. Very unsafe!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Regardless of the incessant text spam verifying if I was

Reviewed by BzobJune 07, 2025

Regardless of the incessant text spam verifying if I was coming to see the vehicle when I already said I was and the salesman being weird/ creepy/ rude he repeatedly told me the car was tip top and I would love it. Pictures online it was so clean. Completely AI edited photoshopped pictures. Actual flood car not safe to drive. The fact they would try to sell that to me after I said I needed something for my kids to have room is insane. This happens there all the time I’m sure. Similar incident years ago so its just common practice to deceive and lie to people. Pieces from the bottom of the vehicle were laying all over the ground. Solid rust. If I had stepped on the running board it would’ve been gone. Pathetic they would try to sell it to anyone or that it’s even legal. I’m sure photoshopping all the rust off the cars isn’t.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Medina Auto Mall

Medina Auto Mall is Ohio's Largest Buick GMC Cadillac dealer and one of Ohio's Largest Chrysler, Dodge, Jeep and Ram dealers. Only 25 min from Cleveland and 20 min from akron. Ask us about our shipping around all 50 states! Visit www.medinaautomall.com for a full breakdown of all pricing.

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