Mansfield Buick GMC in Mansfield including address, phone, dealer reviews, directions, a map, inventory and more

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1400 Park Ave W
Mansfield, OH 44906

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Sales: 419-775-4345

Used Cars: 419-989-4566

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Mansfield Buick GMC

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

217 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Customer Service

Reviewed by Tara from Ashland, OHMay 05, 2021

Mansfield Buick GMC went above and beyond to make sure I was seen quickly, had all my questions answered, made an informed decision, and had everything I needed for a painless, easy car buying experience. The salesman and finance representative were thorough, friendly, and not pushy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome Customer Service

Reviewed by Sinnett Family from Shreve, OhioMarch 16, 2021

If you are looking for a new or used vehicle... Brian Joyce is the guy to visit!!! He explained all the details of the vehicle to our 17 year old ( car purchased for him.) THANK YOU for taking the time!!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Hi, thanks for taking the time to leave a review.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

5 Starts!!!

Reviewed by Josh from Charleston, WVDecember 31, 2020

I have nothing but great things to say about Brian Joyce and the entire team at Mansfield Buick GMC. I never thought I would drive 7 hours round trip to purchase a vehicle, but Mansfield Buick GMC had the one used vehicle in the exact make and model that my wife and I were looking for. I would argue that there are not many people more picky than myself when it comes to expectations I have of a dealership team in order for me to give them my business, but Brian and everyone I encountered exceeded every expectation. Brian was very friendly, surprisingly unlike several other salespeople that I spoke with from other dealerships, and made it a point that he would do everything possible to meet our needs. He went out and located the vehicle on his lot we were looking at online and looked it over just as he would if he were shopping for one himself to ensure there was not anything physically or cosmetically wrong that would concern us once arriving. He also had the car detailed and waiting on us warm by the door when we arrived, ready for a test drive. During the purchase experience we also had the pleasure of meeting Ray, the sales manager. Both Brian and Ray were amazing and not pressuring in any way. There were no “gimmicks”, pressures, or hassles in any way whatsoever. I can honestly say if given the opportunity to purchase the same vehicle from Brian again (7 hours round trip from home) or from another dealer next to home I would make the trip to Mansfield Buick GMC without giving any consideration otherwise due to the amazing experience we had. Thank you again for helping us find the perfect vehicle for our family!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with making sure we take great care and you have a great experience when you visit Mansfield Buick GMC. Thanks for the feedback Josh and glad we did a great job and your experience was Great. Feel free to reach out to us with anything you need down the road Josh. Hi, thanks for taking the time to leave a review.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mansfield Buick GMC

When it comes time to shop for a new or used car truck or SUV that can be provide you with comfort capability and performance to make any drive possible there are brands that stand out quite like Buick or GMC! As either a new or used model these models will be prepared to make every drive incredible and impress any shopper. Make the easy drive over to Mansfield Buick GMC in Mansfield OH today and with our help we will be prepared to help you get your hands on something that will completely stand out!

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