Coughlin Chevy, GMC, Buick

I will never buy a car anywhere else. Everyone was extremely friendly and helpful and my salesperson was top notch.

We've not had the opportunity yet, to visit your dealership, but look forward to seeing your inventory. We're interested in a Toyota Tacoma or Tundra Pickup or a GMC Sierra or Chevy Silverado. A very nice low mileage used truck. Not a country Cadillac but a truck we can use. We've owned a truck 47 years and we miss not having one. Ty for your response, God bless you and Merry Christmas. 🙏's,❤️,✌️, 🎶 & 😊 🙂 ☺️ 😃...... ✌️.

On 7-5-2019 I purchased a used vehicle from Coughlin, a 2012 Dodge with 6,700 miles. I live in Mass so I brought the car on line conducting all documentation on-line. I was offered an extended warranty for several thousands more which I was told cover the vehicle from front to back. I quote" you will have no worries for the next four years". I recently had an inspection done and learned that my front strut mounts which effect the steering needed to be replaced. A replacement normally done between 50,000 and 100,00o thousand miles. My car just turned 13,500 miles all original. Based on that mileage the front struts should not need replacing. Contacting the warranty company with several months still existing for service that Coughlin Motors arranged a company called ASC, I was told that the warranty sold to me by Coughlin which was suppose to coverer everything from front to back does not cover this repair and ASC refused to honor. If the specific part is not listed, coverage is not provided. A far cry from what Coughlin Motors told me. When I contacted Coughlin I received a run around and denial that anyone would have said I was fully covered for all repairs although this person was not purvey to the original conversation. Then I'm told that front strut mounts are not covered because of normal wear and tear like brakes. Although I understand this, front strut mounts normally need replacing between 50,000 and 100,000 miles. An apparent faulty set of mounts when originally installed and something Coughlin should have addressed prior to the car being sold. I purchased this card on-line trusting Coughlin integrity and honesty,. Although I was promised a return call on this and a solution, nothing to date has. been done. So a word of advise to my follow consumers, if it says Coughlin, walk away and buy from another dealer who does what they say and promise. Coughlin lied about the full coverage front to back and apparently lied when they stated the car, my Dodge had been fully checked and serviced prior to sale. If it had, the front strut mounts, parts that do not wear at 13,000 miles would have been changed prior to the sale. Very disappointed in this company, shop elsewhere and make sure your are getting what they promised and you paid for. I will continue addressing this on other sites hopefully protecting other customers from experiencing what I have purchasing from Coughlin. Mike HOULE Massachusettes