6720 Gilmore Rd
Hamilton, OH 45011
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 9:00am – 3:00pm |
See all dealerships near Hamilton, OH that carry Chevrolet, GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Horrible experience.
Horrible experience. Purchased a 2016 Enclave, great looking vehicle. Salesman(Ken) assured me that the car was checked out by service with no issues. Within a week the power fluid was low so I added some. 3 days later I had to add fluid again, so I called the dealership to get it checked out. Service looked at it and replaced a gasket and seal. I wanted a 100k mile service since they had it so I paid an additional $1000 for a transmission flush, engine flush, and spark plug replacement. Upon inspection they found the brakes at 0mm. I questioned if the initial service was done like they said because all these issues would’ve been corrected. They lied to me. While being serviced they had a the car for 6 days. Picked it up, 3 days later I’m having to add power steering fluid again. Took it back in to be serviced, now I’ve been told it needs a power steering pump. This pump was leaking when I purchased it and they refused to cover this issue. I understand when buying a used car, you get what you pay for. However no one expects to pay an additional 2k on a car they’ve purchased in under 30 days. I originally purchased through a dealership because I thought they would stand behind their product. I was obviously wrong . I’m very disappointed with the outcome. My advice to anyone looking for a used car DON’T go to this dealership. They lie and don’t stand behind their product.
Dealer Response
Thank you for sharing your experience with us. I understand and appreciate your feedback regarding the issues you've encountered with your 2016 Enclave. It's important to us that our customers feel confident in their purchases, and it seems we fell short in your case. I encourage you to reach out to Fiehrer Motors directly so we can address your concerns and work towards a resolution. Your satisfaction is our priority, and I would like the opportunity to assist you further. Sincerely, Tom Fiehrer - Owner and General Manager
Maximum rating = 5
The service at this dealership is far superior to any
The service at this dealership is far superior to any I've experienced before. Here, I feel like a valued customer, not just a number.
Dealer Response
Thank you for your kind words! We at Fiehrer Motors are thrilled to hear that you felt valued and received superior service during your visit. It's our priority to ensure every customer has a great experience. We look forward to welcoming you again soon! Sincerely, Tom Fiehrer - Owner and General Manager
Maximum rating = 5
Truck service
Excellent , both service and personnel. I even take my wife?s Chevy to them because of work quality.
Dealer Response
Thanks for giving us the opportunity to service your vehicle, Larry. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Tom Fiehrer - Owner and General Manager
Maximum rating = 5
Fiehrer Motors serving Hamilton and Cincinnati Ohio has been family owned and operated since 1932! Our car dealership in Hamilton OH is ready to handle all your car buying needs.
Fiehrer Motors has been serving the greater Hamilton and Cincinnati OH area with the highest quality used cars for years. Whether you are looking for the used truck that can handle any job you throw at it an economical used car for your morning commute or a used SUV to take you around town in comfort and style Fiehrer Motors has what you are looking for!
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