Mark Wahlberg Buick GMC in Columbus including address, phone, dealer reviews, directions, a map, inventory and more

3895 West Broad Street
Columbus, OH 43228

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Sales: 833-591-0853

Used Cars: 833-591-0853

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Mark Wahlberg Buick GMC

Overall Rating:

3.6 (out of 5)

93% recommend this dealer

137 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

False Advertising

Reviewed by Jordan from Columbus, OHJune 28, 2023

They sent a Moneyopoly game showing that we won a 2022 Buick Encore (as I'm sure many others received as well). I wish I could attach the photo. Anyways, it actually only means you won a chance to enter a drawing or some nonsense, but of course ONLY if you show up to this deceitful dealership. I will not bother to show up (who wants a Buick), but I am posting simply bc I loathe dishonest tricks to gain business and everyone should be aware. I've read other claims of false advertising from this dealership specifically. Marky Mark deserves better.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Jordan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Recent Service

Reviewed by Paul E. Harris III from Galloway, OhioMarch 07, 2023

Bill Price, Service Advisor is awesome to work with. He got me taken care of in about 1 hour. I've been a customer of Haydocy/Wahlberg for many years and they have always treated me great.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Unacceptable service

Reviewed by Darlene Knies from Columbus, OHJanuary 07, 2023

I had my vehicle in for service to replace a busted water pump and when I picked the vehicle up and got in my vehicle I found a big contraption in my back seat along with all kinds of oil or fluid on my back seat. When I went back in the ask what that was the guy confirmed it was my heat shield that the tech forgot to put back on my vehicle. So I had to make another trip back the next day for it to be reinstalled. While there I decided to grab new batteries for my key fobs. Well while the service department was changing out the key fob hey broke it. He tried to glue back together but that didn’t work and told me the only other thing would be a new key fob. When asked if I would have to pay for it I was told “well I can’t just give it away”. I told the gentleman I wasn’t the one who broke it and his response was that is the risk you take when you have us replace them. Over all a horrible experience and I have been loyal to this dealership since purchasing my vehicle with all maintenance and repairs but I can say I will not be back and will go elsewhere in the future!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Darlene, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mark Wahlberg Buick GMC of Columbus (614) 279-8880

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Mark Wahlberg Buick GMC

On behalf of the entire Mark Wahlberg Buick GMC staff we would like to extend our sincere thanks for your selection of our website and of our dealership. Mark Wahlberg Buick GMC serves the community by backing our comprehensive vehicle inventory with service that goes the extra mile. Use this site to see what is available on our lot right now.

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