3895 West Broad Street
Columbus, OH 43228
Sales: 833-591-0853
Used Cars: 833-591-0853
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:30pm |
| Tue | 7:00am – 6:30pm |
| Wed | 7:00am – 6:30pm |
| Thu | 7:00am – 6:30pm |
| Fri | 7:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
Overall Rating:
3.6 (out of 5)
93% recommend this dealer
137 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
False Advertising
They sent a Moneyopoly game showing that we won a 2022 Buick Encore (as I'm sure many others received as well). I wish I could attach the photo. Anyways, it actually only means you won a chance to enter a drawing or some nonsense, but of course ONLY if you show up to this deceitful dealership. I will not bother to show up (who wants a Buick), but I am posting simply bc I loathe dishonest tricks to gain business and everyone should be aware. I've read other claims of false advertising from this dealership specifically. Marky Mark deserves better.
Dealer Response
Jordan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 591-0500 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
Recent Service
Bill Price, Service Advisor is awesome to work with. He got me taken care of in about 1 hour. I've been a customer of Haydocy/Wahlberg for many years and they have always treated me great.
Dealer Response
Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Unacceptable service
I had my vehicle in for service to replace a busted water pump and when I picked the vehicle up and got in my vehicle I found a big contraption in my back seat along with all kinds of oil or fluid on my back seat. When I went back in the ask what that was the guy confirmed it was my heat shield that the tech forgot to put back on my vehicle. So I had to make another trip back the next day for it to be reinstalled. While there I decided to grab new batteries for my key fobs. Well while the service department was changing out the key fob hey broke it. He tried to glue back together but that didn’t work and told me the only other thing would be a new key fob. When asked if I would have to pay for it I was told “well I can’t just give it away”. I told the gentleman I wasn’t the one who broke it and his response was that is the risk you take when you have us replace them. Over all a horrible experience and I have been loyal to this dealership since purchasing my vehicle with all maintenance and repairs but I can say I will not be back and will go elsewhere in the future!
Dealer Response
Darlene, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mark Wahlberg Buick GMC of Columbus (614) 279-8880
Maximum rating = 5
On behalf of the entire Mark Wahlberg Buick GMC staff we would like to extend our sincere thanks for your selection of our website and of our dealership. Mark Wahlberg Buick GMC serves the community by backing our comprehensive vehicle inventory with service that goes the extra mile. Use this site to see what is available on our lot right now.
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