Columbiana Buick Cadillac Chevrolet in Columbiana including address, phone, dealer reviews, directions, a map, inventory and more

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21 E Railroad St
Columbiana, OH 44408

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Sales: 330-921-4391

Used Cars: 330-921-4384

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 9:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Columbiana Buick Cadillac Chevrolet

Overall Rating:

3.7 (out of 5)

94% recommend this dealer

400 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quickest Car Deal EVER

Reviewed by Darryl Grace and Patricia Grace from Erie Pa.February 09, 2023

Kenny DeSantis was very thoughtful and took care of My Wife and I. We came down from Erie Pa. Well worth the trip couldn't be happier would definitly recommend Kenny and the Dealership. Hope to do it again but not TOO soon

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Darryl, We appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

I was able to find the Acadia I was looking for at a fair

Reviewed by John February 06, 2023

I was able to find the Acadia I was looking for at a fair price. As for trade we were taken advantage of from the start. An offer of $7000 on our 1015 forester knowing fair trade value was $10000 Treavor insisted it was worth no more. We did purchase the car with a $7500 trade. Now I don’t mind anyone making a living or a reasonable profit but that forester is now listed at $15000 doubling their money. Shady practices at best. Just stay away.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello John, It is very unfortunate that you feel this way. If your Subaru did not have a crack in the rear bumber, a leather tear on the driver seat, or rust on the liftgate then it would have been worth a lot more. It also needed brakes, an alignment and a new battery. We took into considertation the bodywork and rip in the seat on the appraisal. We did not know anything about the brakes, battery and alignment until after we took it on trade and had a chance to service it. Also, just because a dealership has an asking price doesn't always mean they get what they are asking. In closing, no one in this organization pressured you to take the deal we offered. You left here with smiles on your faces and even posed for a picture in front of your new car. Generally that means you were treated fair and with respect. Please give us a call if you would like to discuss this in length.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Stay away. They take advantage.

Reviewed by John from Huntington WVFebruary 02, 2023

The upside is I was able to find the exact used Acadia I was looking for at this dealership at a fair price. The process past that point was the most miserable experience I’ve ever had in over 50 years of dealing with auto dealerships. The offer on my 2015 Forester was initially $7000 and they eventually added $ 500 to that knowing that fair trade was around $10000. Point is we did purchase the car we wanted and traded the Subaru which is on their lot for $15,000. I don’t mind them making a fair profit but that being said the entire process was a sham. Stay away.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello John, It is very unfortunate that you feel this way. If your Subaru did not have a crack in the rear bumber, a leather tear on the driver seat, or rust on the liftgate then it would have been worth a lot more. It also needed brakes, an alignment and a new battery. We took into considertation the bodywork and rip in the seat on the appraisal. We did not know anything about the brakes, battery and alignment until after we took it on trade and had a chance to service it. Also, just because a dealership has an asking price doesn't always mean they get what they are asking. In closing, no one in this organization pressured you to take the deal we offered. You left here with smiles on your faces and even posed for a picture in front of your new car. Generally that means you were treated fair and with respect. Please give us a call if you would like to discuss this in length.

Overall Facilities 5

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Columbiana Buick Cadillac Chevrolet

Columbiana Buick Cadillac Chevrolet Serving Pittsburgh Chevrolet Cadillac & Buick Drivers
For more than 100 years we have been serving Columbiana County and Mahoning County with high quality Chevrolet vehicles. Still operating at its original location on South Main Street Columbiana Buick Cadillac Chevrolet remains a cornerstone of the Columbiana community. Our centrally located dealership allows us to effectively provide the Youngstown?Warren?Boardman OH-PA Metropolitan area and Pittsburgh with new & used Chevrolet cars trucks and SUVs. Columbiana Buick Cadillac Chevrolet drivers come to us for quality affordable vehicles and service.

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