6607 Brookpark Rd
Cleveland, OH 44129

Get Directions

Sales: 216-298-1537

Used Cars: 216-298-1739

Hours Toggle

Sales Department

Sun 10:00am – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 3:00pm

Reviews of Spitzer Buick GMC Parma

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

1097 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joseph Ashley is a super awesome salesman he worked with

Reviewed by URSOAWESOME10@gmail.comJuly 07, 2025

Joseph Ashley is a super awesome salesman he worked with me and was very pleasant about it. I didn't feel pressured at all. I had been look for awhile and boy I got some rough treatments when i didn't seem interested in what the salesman was trying to sale me. If you want a good salesman that will work with you and not against your wishes he is your man, So look him up you will not be disappointed. i took a few of his business cards to pass on to family and friends because I want them to get the same excellent services that he gave me.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Very good service absolutely enjoyed the girl that I

Reviewed by bmurphy1944July 06, 2025

Very good service absolutely enjoyed the girl that I checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with thorough and efficient service. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a wonderful experience with Tom Shaffer.

Reviewed by cherylivancic11July 05, 2025

We had a wonderful experience with Tom Shaffer. He was so understanding and answered all of our questions. Took time explaining things to us and didn’t pressure us in any way. He was great!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your 5-star rating! We are so glad that Tom took great care of you and ensured your experience with us was as smooth as possible. We greatly appreciate the opportunity to work with you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spitzer Buick GMC Parma

With a long-standing tradition of serving the community, Spitzer Buick GMC Parma is pleased to be your go-to Buick, GMC dealer in Parma, OH. Our commitment to customer satisfaction runs deep and we believe in offering only the most luxurious lineup of GMC and Buick vehicles for you to test drive. In addition, Spitzer Buick GMC Parma is home to an expert finance team, a friendly sales team and a state-of-the-art service center stocked with genuine OEM parts. We strive to care for all of your automotive needs at our Buick, GMC dealership in Parma, OH. Stop in to see us today.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top