6607 Brookpark Rd
Cleveland, OH 44129

Get Directions

Sales: 216-298-1537

Used Cars: 216-298-1739

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 3:00pm

Reviews of Spitzer Buick GMC Parma

Overall Rating:

4.3 (out of 5)

86% recommend this dealer

1266 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I brought my car in for a recall and ended up purchasing

Reviewed by YAHAIRA SOTOJanuary 23, 2026

I brought my car in for a recall and ended up purchasing another one. The service was excellent, and both Sabrina and Gage were outstanding. Well done!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Dealer just wanted to sell me the door so they don't have

Reviewed by Thomas.WladykaJanuary 16, 2026

Dealer just wanted to sell me the door so they don't have to actually do anything. AC turns on when it's on the floor fan make my HVAC smell wasting gas and extra wear and wouldn't call or email technical support or engineer

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry that you didn't have a completely satisfying experience, Thomas. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent people, friendly and knowledgeable, will

Reviewed by cholenskylJanuary 15, 2026

Excellent people, friendly and knowledgeable, will definitely be back for future service and possible purchase.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Spitzer Buick GMC Parma. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spitzer Buick GMC Parma

With a long-standing tradition of serving the community, Spitzer Buick GMC Parma is pleased to be your go-to Buick, GMC dealer in Parma, OH. Our commitment to customer satisfaction runs deep and we believe in offering only the most luxurious lineup of GMC and Buick vehicles for you to test drive. In addition, Spitzer Buick GMC Parma is home to an expert finance team, a friendly sales team and a state-of-the-art service center stocked with genuine OEM parts. We strive to care for all of your automotive needs at our Buick, GMC dealership in Parma, OH. Stop in to see us today.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top