9673 Kings Auto Mall Rd
Cincinnati, OH 45249

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Sales: 855-353-0863

Used Cars: 855-554-8424

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 10:00am – 4:00pm
Mon 7:00am – 11:00pm
Tue 7:00am – 11:00pm
Wed 7:00am – 11:00pm
Thu 7:00am – 11:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of McCluskey Chevrolet

Overall Rating:

3.1 (out of 5)

71% recommend this dealer

1047 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

I was told one price for my vehicle and after getting

Reviewed by SueJuly 14, 2025

I was told one price for my vehicle and after getting home. Reading the paperwork they gave me $1000 less than what I was told. Finance went through paperwork quickly. Yes I will take blame for not slowing them down. I had been there since 10:30 left around 2:15.. I will not recommend any one to this dealership. Very disappointed when one is lied to. I originally came in for an oil change on my 2020 Equinox.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 741-1111 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do yourself a HUGE favor and RUN, don't walk, away from

Reviewed by MB_OFODILEJuly 11, 2025

Do yourself a HUGE favor and RUN, don't walk, away from McCluskey Chevrolet (especially the TITLE DEPARTMENT)! We were so excited to purchase our brand-new car from them, and the sales process was… great. But the moment there was a problem, the entire experience went downhill faster than a runaway train. We purchased the car on April 2025 and were promised a smooth title transfer. Fast forward to date (June 2025), and we STILL don't have our title. Why? Because they only had my wife’s name on the title and GM Financial needed them to send in new paperwork with my name on it but they ABSOLUTELY refused to do it and kept sending me back to GM Financial. The REAL kicker is the absolute lack of support from their title department. I've called countless times and spoken to multiple representatives. Each time, I was met with either complete indifference, blatant misinformation, or just a flat-out refusal to help. They acted like resolving a title issue on a BRAND NEW car was somehow MY problem! They finally sent me to a MANAGER, who my wife left a message with and NEVER got a call back. This isn't just an inconvenience; it's a major problem. We can't register the car in both our names and currently still working to resolve this issue with GM Financial. We're essentially driving around in a legal gray area because McCluskey Chevrolet’s TITLE DEPARTMENT can't be bothered to help us fix this mistake. Seriously, avoid this dealership like the plague. The shiny showroom and smooth-talking salespeople are just a facade. Once they have your money, you're on your own. The title department is a black hole of incompetence and apathy. I deeply regret buying our car here and would strongly advise anyone considering McCluskey Chevrolet to look elsewhere. You'll save yourself a LOT of time, money, and frustration. Rating: 1 out of 5 stars (and that's being generous) Would I recommend this dealership? Absolutely NOT! V/R MB

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (513) 741-1111. We look forward to hearing from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Shout out to Dontae Williams, he's the best, made it a

Reviewed by Lisa Morris from Goshen, OhJuly 10, 2025

Shout out to Dontae Williams, he's the best, made it a great experience. Will refer family and friends to him

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About McCluskey Chevrolet

Welcome to McCluskey Chevrolet! McCluskey Chevrolet is Ohio's #1 Total Volume Chevy Dealer and the Tri-State's exclusive dealer offering FREE LIFETIME MECHANICAL on all new and used vehicles (used 2007 & newer with under 90000 miles)! Please feel free to browse our inventory of new & used vehicles because McCluskey Chevrolet has a large selection of used cars trucks & SUV's. If we don't have what you need or want we can get if for you in just 48 hours with our exclusive Nationwide Vehicle Search Program. Remember at McCluskey Chevrolet every single day we are focused on customer satisfaction - and lower prices & lower rates - for you!

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