Kerry Buick GMC in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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150 Northland Blvd
Cincinnati, OH 45246

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Reviews of Kerry Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

14 out of 21 people said they would recommend this dealer

1 (out of 5)

Straight lemon

Reviewed by Michelle Gaines in CincinnatiMay 22, 2021

I bought a truck cash straight out the door. Was told all I needed was a brake line. Week later will not drive forward. Wow

Customer Service 5

Buying Process 2

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Worst place to get a car

Reviewed by Dissatisfied customer in Cincinnati ohioJanuary 06, 2021

I went in to get a used car. Got there early and looked at an equinox. She said it was fine I was there early but she wanted to have the car started for me and warm. Sounds nice but when I started the car It started really funny. The lady told me it was ok it was just cold outside. Drove it and it still didn't feel right. Looked at a Nissan and loved it. They told me I could have 1500 down, came back next day they said they need double. Said I couldn't get the car I wanted but tried to sell me a newer and more expensive car instead, a ford. I test drove it and it shifted a little hard but otherwise drove good. Said the finance company wouldn't let me get the cheaper car but would do the loan for the more expensive car. Then when I told them I felt like I was getting taken advantage of, they sent somebody to talk to me and tell me they could run my credit again and get me the loan for the car I wanted in the first place. It was a waste of time and a horrible experience. I went to a car dealership down the street and got a brand new car. And the dealer told me they were definitely trying to get over on me. Don't go here. They will take advantage of you if you're looking for a good deal on a used car and sell you junk. Then tell you they only cover transmission. If you go, take the mechanic or test drive it to the mechanic. Scandalous is the perfect word to describe this place.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Stay away, unethical to say the least

Reviewed by Mike F in Indianapolis, IndianaSeptember 30, 2020

Worked a deal online and via phone on a Monday. Told the dealership we would be o site on Tuesday at a set time. Was there on time and had to wait an hour for them to ‘finish’ the paperwork. Why would it take an hour when everything was agreed to? Finally went to sign the paperwork and found four mistakes, one that would have cost us 10 dollars a month! During the discussion we told the dealership to pull our credit ONE time, our credit was right at 800 so no issues... nope they pulled it FIVE times! I expect more from a dealership, reminds me of a unethical used car lot.

Customer Service 1

Buying Process 2

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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