8700 Colerain Ave
Cincinnati, OH 45251
Sales: 513-297-2873
Used Cars: 513-297-2702
Sales Department
| Sun | 12:00pm – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Cincinnati, OH that carry GMC, Buick
Overall Rating:
4.6 (out of 5)
89% recommend this dealer
500 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I was having issues with my car.
I was having issues with my car. I called the service department and explained my issue over the phone. They told me what they believed the problem was and said I could bring the car in and they would get it taken care of that day. I dropped the car off and they fixed the issue that day.
Dealer Response
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Maximum rating = 5
Recently got an oil change and tire rotation.
Recently got an oil change and tire rotation. Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day!
Dealer Response
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Maximum rating = 5
The car I was about to test drive had 0 gas which was
The car I was about to test drive had 0 gas which was frustrating, but they quickly added gas when it was brought to their attention. The finance process took longer than expected due to electronic errors - no big deal. The end of the purchase was frustrating as I felt very rushed to get the things from my old car into the new car (it was closing time) but I was there hours earlier. I wish I had more time to get my things out of my car. I ended up accidentally leaving change and other random things behind because I didn’t want to hold anyone up. Looking back, I wish I took my time as this was a big purchase. Oh well. All in all, very professional but didn’t appreciate being rushed.
Dealer Response
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Maximum rating = 5
Joseph Buick GMC has an amazing inventory of new and used vehicles including the new Buick Verano. In addition we also carry models such as the GMC Acadia and Sierra 1500 all in our online inventory. Give our sales associates a call or send us an email and let our customer service speak for itself when looking for an option beyond their local Cincinnati; Fairfield; Covington KY and Hamilton Buick and GMC dealership.
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