8700 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-297-2873

Used Cars: 513-297-2702

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Joseph Buick GMC Trucks

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

500 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was having issues with my car.

Reviewed by JENNIFER.NICHTINGJuly 07, 2025

I was having issues with my car. I called the service department and explained my issue over the phone. They told me what they believed the problem was and said I could bring the car in and they would get it taken care of that day. I dropped the car off and they fixed the issue that day.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Recently got an oil change and tire rotation.

Reviewed by bhoward28702July 05, 2025

Recently got an oil change and tire rotation. Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The car I was about to test drive had 0 gas which was

Reviewed by k.holmbergJuly 04, 2025

The car I was about to test drive had 0 gas which was frustrating, but they quickly added gas when it was brought to their attention. The finance process took longer than expected due to electronic errors - no big deal. The end of the purchase was frustrating as I felt very rushed to get the things from my old car into the new car (it was closing time) but I was there hours earlier. I wish I had more time to get my things out of my car. I ended up accidentally leaving change and other random things behind because I didn’t want to hold anyone up. Looking back, I wish I took my time as this was a big purchase. Oh well. All in all, very professional but didn’t appreciate being rushed.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joseph Buick GMC Trucks

Joseph Buick GMC has an amazing inventory of new and used vehicles including the new Buick Verano. In addition we also carry models such as the GMC Acadia and Sierra 1500 all in our online inventory. Give our sales associates a call or send us an email and let our customer service speak for itself when looking for an option beyond their local Cincinnati; Fairfield; Covington KY and Hamilton Buick and GMC dealership.

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