Borcherding Buick GMC

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Overview
Dealer Reviews

GMC and Buick New Car Dealership in Cincinnati, OH

Overall Rating

4.4/5

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Welcome to Borcherding Buick GMC located in the Kings Auto Mall in Cincinnati. If you are in the market for a new or used car, truck, or SUV, come check our Cincinnati Buick and GMC dealership to find deals on the newest models around. As the premier Buick GMC dealer in the Loveland, West Chester, Indian Hill and Mason area, we have a huge inventory of new vehicles including the Buick Enclave, GMC Sierra 1500, and Buick LaCrosse. Stop by our Kings Auto Mall Buick GMC dealership and test-drive a new Buick or GMC vehicle today. Come check out our great selection of Used Cars, used trucks and minivans in Cincinnati, Ohio.

Borcherding Buick GMC's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.

Borcherding Buick GMC Reviews

Overall Rating

4.4/5

38 out of 45 people recommended this dealer

Customer Service:

4.1/5

Buying Process:

4/5

Quality of Repair:

4.3/5

Overall Facilities:

4.6/5

Dont buy a Buick

Overall Rating:

2/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

1/5

Overall Facilities:

3/5

Reviewed by Chris Runnels
in Cincinnati, Ohio
February 17, 2020

Paid $30,000 for a certified Buick enclave with 30, 000 miles, now has 60,000 miles. Had problems from week 1 till now. 3 of my 4 visits to service resulted in the issue not being solved or fixed. It still whines at 40 mph when the car is cold. There is a definite transmission issue or torque converter issue that is being ignored, though I have mentioned it twice. I just had an ac compressor failure, and although certified it was not covered. The repair price quoted was over twice what I had it repaired for . One a a half years after I paid 30k its worth 15 k? Half what I paid for it? I think I know why. My 200,000 mile Toyota and Lexus were perfect when sold. Buick still has a long way to go.

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New car purchase

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by JACK ALEXANDER
in Mason, Ohio
February 12, 2020

A great experience working with our sales rep Hank. He was extremely supportive

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Excellent Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by dp
in Cincinnaati, Ohio
March 14, 2014

Borcherding has an excellent sales staff and service department. I have purchased new and used cars there. The service department people have been there as long as I have been bringing my cars in. They always know needs to be done and are easy to talk to.

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Dealership Contact Information

Borcherding Buick GMC 9737 Kings Auto Mall Rd
Cincinnati, OH 45249

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	10:00am
Close	Closed	8:00am	8:00am	8:00am	8:00am	6:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	5:00pm

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