GMC and Buick
New Car Dealership in Bedford, OH
Overall Rating
4.5/5
Read dealer reviews
Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick, GMC, or pre-owned vehicle. Come visit us, experience the difference, and find out why we have been in business for over 50 years.
Our certified mechanics know how to keep your new GMC or Buick fine tuned and safe. So if you are in Bedford or the surrounding area, check out Jay Buick GMC!
Jay Buick GMC Reviews
Overall Rating
4.5/5
73 out of 81 people recommended this dealer
Overall Facilities:
4.5/5
Buying a brand new 2019 GMC AWD SLE Terrain...
Reviewed by WALTER HAWKINS
in Cleveland, Ohio
January 15, 2019
I didn't get exactly what I expected. "Typical of unclear Salesmanship"... Sale the customer what you think he needs as apposed to what he wants, which should be similar to what he had before...
Oil change
Reviewed by Roslyn Garner
in Cleveland, OH
December 10, 2018
I purchased my current vehicle from JAY BUICK back in 2008 and leased at least 2 vehicles prior. I bring my vehicles back to the Dealer where purchased.
LITTLE PEOPLE DOING BIG THINGS
Reviewed by A CUSTOMER SERVICE EMPLOYEE WHO UNDERSTANDS
in CLEVELAND, OHIO
October 19, 2014
I recently had my car serviced at your Jay Buick Bedford Dealership. The repairs were very costly. After the repairs were done, there was an employee I believe his name was Fred, he was about to wash my car after the repairs were done. I told him I was aware that I had quite a few minor scratches on my vehicle and I asked if he knew what I could use to remove them. Your employee told me to give him about 20 minutes and if I would wait in the waiting area so he could see what he would be able to do. The employee came back to the waiting area and told me to take a look at my car. This guy Fred, did such a miraculous job that all the minor scratches on my car were completely gone. Also my rims were so shiny they looked like mirrors. How he did all this was a mystery to me. I just want to say its employees like him that go unrecognized who really make the company have a GOOD NAME and makes the customers return OVER AND OVER AGAIN. I hope Freds bosses and managers appreciate having an employee like him. So many times customers take the time to make complaints but never take time to let the right people know when someone does something good. I know this for a fact because I work in customer service myself and the main thing we hear on a daily basis is complaint after complaint instead of the good things employees have done. Please let your employee Fred know that a customer took the time to commend him for going BEYOND THE CALL OF DUTY. I am just someone that wanted to let you know that FRED is one of your BEST. From a happy customer.
