18800 Rockside Rd
Bedford, OH 44146

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Sales: 866-247-6056

Used Cars: 866-247-6191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Jay Buick GMC

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

348 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They make buying a car easy no pressure no hassle.

Reviewed by ardaughertyJanuary 21, 2026

They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dalton and Sean were incredible.

Reviewed by alexrahmJanuary 17, 2026

Dalton and Sean were incredible. They provided white glove service and I highly recommend them.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer sevice.

Reviewed by shardebennettJanuary 17, 2026

Great customer sevice. John Callahan had excellent customer service and did a great job in assisting me in getting into my new vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jay Buick GMC

Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick GMC or pre-owned vehicle. Come visit us experience the difference and find out why we have been in business for over 50 years.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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