1400 S Stratford Rd
Winston Salem, NC 27103

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Flow Chevrolet, Buick, GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Rick was very kind, helpful, and charismatic?

Reviewed by Emily Roberts Oconnor from Winston Salem, NCMarch 13, 2025

Rick was very kind, helpful, and charismatic? as always. The service tech that worked on my car sent videos to update me and made sure I was pleased before I left. Always happy with GMC.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don't Trust GMC service Dept.

Reviewed by Venjamin wherey from Winston-Salem July 19, 2023

The service department lies to you about your vehicle to the point ut caused my engine to fail and now I am stuck with car note but a vehicle not working. DO NOT TAKE YOUR VEHICLE THERE FOR SERVICE!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Venjamin wherey, Thank you for taking the time to provide a review. I sincerely apologize that your experience was not a positive one. We are having trouble looking you up in our systems, so please give me a call when you're next available. I'd appreciate the opportunity to turn this visit into a more positive experience. Respectfully, Robbie Casper Service Director 336-760-7095 ext 22226

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service department was not honest

Reviewed by JCP from Clemmons NCJune 15, 2023

Do not go to this service department. I went in for a key fob issue that was unresolved and they charged me 70.00 for nothing. They opened up my hood and put my car up on the rack and told me I had 11% oil and had an oil leak along with other issues. Took car to another reputable mechanic and I had 70% oil, no leak, and no other issues. I am due to buy a new car in the near future. I will not do business with any flow dealership ever again. Learned my lesson the hard way. I requested a call from them and was never called back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

JCP, Please give me a call at your earliest convenience. We are having trouble looking you up, but would appreciate the opportunity to discuss this visit with you. Respectfully, Robbie Casper Service Director 336-760-7095 ext 22226

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Flow Chevrolet, Buick, GMC

After 50 years in the retail automobile business Flow Companies continues to be defined by three simple principles:

1. A covenant with our customers to be a place thatkeeps its promises and is worthy of their trust. 2. A community of people who work together
towards a common vision.
3. A commitment to work towards the common good of every city where we do business.

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