Flow Chevrolet, Buick, GMC in Winston Salem including address, phone, dealer reviews, directions, a map, inventory and more

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1400 S Stratford Rd
Winston Salem, NC 27103

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Flow Chevrolet, Buick, GMC

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

92 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

STAY AWAY !!!!!!

Reviewed by James McKinney from Elburn, IL April 29, 2022

Worst place i have ever bought from !!!! bought parts online. Nothing ever shipped !!!!! customer service SUCKS! no one will call you back, no return emails. when you do get a hold of someone they hang up on you !!! THIS PLACE IS AN ABSOLUTE JOKE !!!! DO NOT BUY A THING FROM THEM !!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

James, We sincerely apologize for the inconvenience. Our records show that the parts have been shipped from our distribution center. If you do not receive your parts within 7 business days please reach out to us again. Thank you for your business.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

Not pleased with customer service

Reviewed by Rw from Winston salem April 26, 2022

The experience was not so good customer service was not up to par. And the wait time for service was extremely to long. But the diagnostic was accomplished.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

RW, Thank you for taking the time to speak with me about your concerns, should you have any further questions or concerns in the future please do not hesitate to reach out to me directly at 336-760-7000 Robbie Casper

Overall Facilities 5

Customer Service 3

Buying Process 5

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

dominospeanutblue@yahoo.com

Reviewed by Jahkeelah M Cooper from WS, NCApril 09, 2022

Amazing as usual! Never had a bad experience at FLOW GM

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jahkeelah, we sincerely appreciate you taking the time to leave us with a high rating here at Flow GM Auto Center of Winston-Salem. Thank you for allowing us to serve you ! - Hannah, Flow Team Member

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Flow Chevrolet, Buick, GMC

After 50 years in the retail automobile business Flow Companies continues to be defined by three simple principles:

1. A covenant with our customers to be a place thatkeeps its promises and is worthy of their trust. 2. A community of people who work together
towards a common vision.
3. A commitment to work towards the common good of every city where we do business.

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