1115 North Brightleaf Boulevard
Smithfield, NC 27577

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Sales: 919-701-7780

Used Cars: 919-701-7780

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Deacon Jones Chevrolet Buick GMC of Smithfield

Overall Rating:

3.9 (out of 5)

65% recommend this dealer

121 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a car from this dealership on [date], and within

Reviewed by rae0825August 20, 2025

I bought a car from this dealership on [date], and within 30 minutes of driving it off the lot, the turbo completely blew. Thirty minutes. The car had to be towed back almost immediately. Instead of doing the right thing and letting me walk away from a vehicle that broke down the same day I bought it, they’ve been dismissive and telling me “that’s not how it works.” They expect me to just accept a car that failed before I even made it home. Buying a car is supposed to be exciting and feel safe — instead this has been nothing but stress, frustration, and feeling like I’ve been taken advantage of. If this is how they treat customers when something goes wrong, I would strongly warn anyone thinking about buying here to reconsider.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My daughter had her Chevy Cruze repaired and Brian

Reviewed by Bob JJuly 30, 2025

My daughter had her Chevy Cruze repaired and Brian Johnson and his team did a great job! Bob J

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Bob, your satisfaction is important to us, so we want to sincerely thank you for choosing Deacon Jones Autopark, INC. and we hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic service from Brian Johnson and his team!

Reviewed by Bob J from Pikeville NC July 30, 2025

Fantastic service from Brian Johnson and his team! Great place and highly recommend! Bob J

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Deacon Jones Chevrolet Buick GMC of Smithfield

Bobby Kenneth "Deacon" Jones always put the customer first. He enjoyed time spent with his family and friends. At the dealership, nothing made him happier than to sit down on the couch and speak to a customer in the service department or the showroom.

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