Hometown Chevrolet Buick GMC, Inc. in Reidsville including address, phone, dealer reviews, directions, a map, inventory and more

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2009 Barnes St
Reidsville, NC 27320

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Hometown Chevrolet Buick GMC, Inc.

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

304 out of 308 people said they would recommend this dealer

1 (out of 5)

Poor Customer Service

Reviewed by Unhappy customer in ReidsvilleJuly 25, 2019

My experience started off bad from the beginning however we always try to support local businesses. I left two voicemails for a salesman to call me back about a car on their lot for sale. It has been 3 days I still have not received a return call. I called again waited for operator was hung up on. I finally called back again and spoke to a sales man who did not know anything about a car I was interested in that was for sale at this dealership. He proceeded to argue with me that they did not have this particular car at their dealership. I explained I had personally saw the car on the lot Sunday and viewed information about the car online. The next day the salesman called me back and ask if I wanted to come test drive the car and I told him I could not come but I would come this week. The very next day I came to the dealership to test drive the car and the car had been sold at auction. I was offered to buy another car and was told that this had happened to another customer as well. I explained to the 3 salesmen this is no way to run a business and was told that I did not put a deposit down on the car so they could do what they wanted. I stopped them and explained that I would never purchase from this dealership again. Customer service is everything in running a business and when you treat your customers like this they will not come back. Please rethink the way your sales team is treating your customers. Also your sales personnel needs to be trained in how to be respectful to buying customers and be able to remember that they spoke to them about a car. It has only been one day and he could not remember talking to me about the car that was auctioned off not even 24 hrs prior to speaking to me. This is a problem.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

What a joke....

Reviewed by Chris in Proctorville, OhioJune 25, 2019

The salesperson I texted treated me like a total idiot. A $7000 truck that was 16 yrs old and they raised the price by $2,000 to $10,900. Amazing what a set of wheels and a $600 lowering kit equals to...lol.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

JEFF LAW AND BAMBI WERE GREAT!

Reviewed by LOVING MY MAZDA! in Reidsville, NCApril 12, 2017

I HAVE BEEN PUTTING OFF BUYING A CAR FOR MONTHS. SO GLAD I FINALLY CAME TO HOMETOWN AUTO. THANK YOU JEFF LAW AND STAFF FOR HELPING ME MEET MY NEEDS.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Hometown Chevrolet Buick GMC, Inc.

Hometown Chevrolet Buick GMC, locally owned and operated. Hometown Auto Group has been a longtime supporter of the community. We provide a quality buying experience and are focused on the community. You will get a great car at a great price. We also have a Master Technician Diesel Mechanic for your conveyance. Big City Deals Hometown Feel!!

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