2600 Wake Forest Rd
Raleigh, NC 27609

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Sales: 919-834-0311

Used Cars: 919-834-0311

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Thompson Buick Cadillac GMC

Overall Rating:

4.2 (out of 5)

84% recommend this dealer

146 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

"Manuel was fantastic to work with during my Tesla

Reviewed by Kym from Rocky MountMay 03, 2025

"Manuel was fantastic to work with during my Tesla purchase. He was highly professional, stayed in constant communication, and made the entire process smooth and stress-free. Everything was quick, easy, and efficient. I’ll definitely be returning for my next vehicle!"

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the great review, Kym! I'm so happy to hear that Manuel made your Tesla purchase smooth and stress-free. We look forward to helping you again with your next vehicle at Thompson Buick GMC Cadillac. Sincerely, Tonya Tatum; tonyat@thompsoncars.com

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Maximum rating = 5

1.0 (out of 5)

This dealership does not honor their advertised pricing.

Reviewed by Moe from Atlanta, GAApril 22, 2025

This dealership does not honor their advertised pricing. They advertised a $15,000 discount on their Sierra EV and reduced it $3,000 when negotiations began….deceptive and unprofessional!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Moe. I understand your concerns regarding the pricing for the Sierra EV at Thompson Buick GMC Cadillac. We value transparency and strive to provide our customers with the best possible experience. I encourage you to reach out to me directly so I can address your concerns more thoroughly. Your feedback is important to us and helps us improve our services. Sincerely, Tonya Tatum; tonyat@thompsoncars.com

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Maximum rating = 5

5.0 (out of 5)

Natalie was a huge help and super knowledgeable about the

Reviewed by RAY G from Chapin scMarch 29, 2025

Natalie was a huge help and super knowledgeable about the suv..Great overall experience!! I highly recommend

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for your wonderful review, Ray! We're thrilled to hear that Natalie was able to assist you with your SUV purchase and that you had a great experience at Thompson Buick GMC Cadillac. Your recommendation means a lot to us! We look forward to welcoming you back for any future needs. Sincerely, Tonya Tatum; tonyat@thompsoncars.com

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Maximum rating = 5

About Thompson Buick Cadillac GMC

Building relationships with people is a very big part of our business. Our customers will find that at Thompson we are easily accessible and ready at all times to be there for you. It's important to cultivate lasting relationships with our customers and hopefully that's what keeps you coming back to see us.

Because of you we continue to offer premium vehicles parts service and bodywork and it will continue to be our goal to do so at the highest level of customer satisfaction as we continue to make a difference for you our customer.

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