Thompson Buick Cadillac GMC in Raleigh including address, phone, dealer reviews, directions, a map, inventory and more

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2600 Wake Forest Rd
Raleigh, NC 27609

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Sales: 919-747-4698

Used Cars: 919-760-6840

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Thompson Buick Cadillac GMC

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

101 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tim Bus!

Reviewed by tomnik6984June 03, 2022

Tim Bus! Mike Barcenas! David Ghesquiere! Drivers, Tony & Michael ALL AMAZING we are so grateful for all of their help! This was such a stressful process for us BEFORE we met Mike! A seamless process thanks to Mike, David & Tim. My new landrover discovery exceeded our expectations upon them delivering it to our home in South Carolina! Of course I am forever grateful to my husband for making it all possible! Everything happens for a reason and even though we live 5 hours from Thompson we would purchase another car from them in a heartbeat before looking anywhere else! No nonsense! We have an amazing car at an awesome price, rate, etc. thanks to Mike, Tim & David we appreciate the team work! Everyone exceeded our expectations in every single way! We love y’all!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

A little over 3 weeks ago we purchased a used Buick from

Reviewed by BUTCHPRUITTMay 31, 2022

A little over 3 weeks ago we purchased a used Buick from Thompson Buick GMC. Our salesperson was Casey Jones. He navigated us through a somewhat complicated purchase since we traveled about 4.6 hours from SC to first look at the car plus we also worked out a reasonable trade on our Buick we drove there. We had to have a non smoker car and wanted an excellent looking car also. Everything Casey told us about the car was exactly accurate and he professionally and patiently navigated us thru the whole process. I would highly recommend him and the Thompson Buick dealership. Also it is beautiful well appointed facility all the way down down to its pristine bathrooms. We are pleased- 5 Star service. R Pruitt

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

One of the Best Dealerships Hands Down

Reviewed by Crystal R. from Fuquay-Varina, NCApril 30, 2022

I want to say that I highly recommend Thompson Buick Cadillac Dealership in Raleigh to service your car. I had scheduled to have my vehicle serviced on April 28 and forgot to share that my car was supposed to be inspected before the end of April. I called back to schedule a new appointment and had a "not so great situation" with an employee over the phone. I sent an email into Management about this particular situation the same day. I mean when I say that Management called me back the very next morning and made this thing right I was very impressed! Mr. Rick went far above my expectations than I expected. The two gentleman were very kind who came out to pickup my car on April 29. I was able to inquire on a new Buick Envision about upgrading to a much bigger vehicle since my young teenage son has grown so tall. The gentleman Mike B. and the other gentleman both were very kind and professional when they came to pickup the car. I will definitely be continuing to get my car serviced here without hesitation and making a future purchase in the near future. I highly recommend anyone to come and purchase a vehicle here or get your car serviced because Thompson's Buick stands out hands down!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Thompson Buick Cadillac GMC

Building relationships with people is a very big part of our business. Our customers will find that at Thompson we are easily accessible and ready at all times to be there for you. It's important to cultivate lasting relationships with our customers and hopefully that's what keeps you coming back to see us.

Because of you we continue to offer premium vehicles parts service and bodywork and it will continue to be our goal to do so at the highest level of customer satisfaction as we continue to make a difference for you our customer.

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