Hendrick Chevrolet Cadillac in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

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3112 W Hwy 74
Monroe, NC 28110

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Hours Toggle

Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hendrick Chevrolet Cadillac

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

140 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hendrick Chevrolet

Reviewed by Robert Hallman Thomas from Wadesboro, NCJanuary 16, 2022

Took car for oil changed and service. Great people

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Robert Hallman Thomas, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Warranty tire replacement

Reviewed by Dale Dimick from Monroe, NCJanuary 09, 2022

Had a screw in my Silverado truck tire. They replaced the tire and the truck was ready to go in less than 45 minutes.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Dale, Thank you for your 5 star Cars.com review. We appreciate you taking the time to post about your service experience here at Hendrick Chevrolet Cadillac.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

service fail

Reviewed by michael j from monroe,ncJanuary 03, 2022

i have a 1999 silverado. on 7/01/20 i had to have a new transmission put in. abgout 6 weeks ago i started to hear a whine coming from the transmission.my mechanic said that it was the pump in the transmission.since it was still under warranty gm powertrain(where it was purchased) said to take it to a dealer of my choice to have the warranty work done.i chose hendrick chevrolet in monroe since it was closest to me.when i took it in i received a less that friendly response. they took it but kept telling me that the warranty might not cover it since they did not install it(this was false-i contacted gm powertrain and they said the warranty was good no matter who installed it).i left it on 12/16 and was told it may be a couple days before they could start on it.i went back on 12/21 and was told that their tech agreed that the pump was the problem and he was waiting to hear from gm to see if they wanted to repair or replace it.on 12/19 they called and said the truck was ready and that the tech had checked the fluid and corrected some "codes" and that the noise was gone.less than 2 miles from the dealership the whining was still there.it appears that they did nothing to correct the problem.wg=hen i get ready for a new vechile i now know where NOT to go!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Michael, Thank you for posting. Please give our Service Manager, Jerry, a call 704-289-8444 so he can discuss your situation in further detail. If he does not answer please leave a message and he will call you back.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Hendrick Chevrolet Cadillac

We are located in Monroe NC and have the largest selection of Cadillac and Chevy vehicles in the area. Whether you're driving through looking for an alternate Charlotte Cadillac dealer or here in town you'll find our no-pressure buying atmosphere second to none. We have an exciting selection of new Cadillac and Chevy vehicles for our shoppers traveling from Charlotte NC and beyond. We want to be your Monroe Cadillac dealership and have an inventory sure to have what you are looking for. We also offer an extensive inventory of pre-owned cars trucks and SUVs on our lot. If you've had your eye on a Chevrolet truck like the Silverado a crossover like the Chevy Equinox or a luxurious Cadillac CTS now is the time to visit our Monroe Chevrolet & Cadillac showroom near Charlotte and drive home in one. Request a quote research financing or contact us today to find out how we take the hassle out of the buying experience and make your purchase or lease simple.

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